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- Tasks: Support AWS Connect applications and resolve technical issues in a fast-paced environment.
- Company: Join Jet2.com and Jet2holidays, where we redefine travel experiences.
- Benefits: Enjoy hybrid working, annual pay reviews, and 26 days holiday plus Bank Holidays.
- Why this job: Make a real impact on customer journeys while developing your skills in AWS.
- Qualifications: Experience in AWS development and strong problem-solving skills required.
- Other info: Dynamic team with limitless potential for career growth.
The predicted salary is between 36000 - 60000 £ per year.
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people. As our new AWS Developer, you’ll have a major impact on helping us achieve our goal.
You’ll be supporting our AWS Connect applications in a fast-paced, time-critical environment. You’ll ensure that incidents are dealt with swiftly and professionally, respond to support tickets to resolve technical issues and provide guidance on best practices. You will also develop - to a high standard - features as requested and prioritised by the business. We will also rely on your expertise of the AWS environment to proactively propose improvements to Jet2's setup in order to prevent incidents and maintain the positive perception of AWS Connect.
AWS Developer, you’ll have access to a wide range of benefits including:
- Hybrid working (we’re in the office 2 days per week)
- Annual pay reviews
- 26 days holiday (plus Bank Holidays)
What You’ll Be Doing:
- Look after the day-to-day operation of our AWS Connect Environment and ancillary services.
- Be responsible for handling, prioritising and processing incidents and requests to ensure the continued operation of the AWS Connect platform.
- Manage requests through to completion, resolving or escalating in a timely manner to ensure that Service Levels are adhered to.
What You’ll Have:
- Demonstrable experience in developing on AWS, application support, software troubleshooting or technical customer support.
- Comfortable diagnosing issues across AWS environments.
- Ability to communicate clearly with both technical and non-technical users.
- Strong analytical mindset, detail-oriented with a drive to problem solve incidents efficiently and accurately.
- Familiarity with ITIL, incident management or ticketing systems.
- Familiarity with AWS Best Practice software development.
- Confidence to manage multiple incoming requests and prioritise tasks effectively.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
AWS Developer in Leeds employer: Jet2.com and Jet2holidays
Contact Detail:
Jet2.com and Jet2holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWS Developer in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jet2.com and Jet2holidays on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your AWS knowledge. Be ready to discuss specific projects you've worked on and how you've tackled challenges in AWS environments. Show them you're not just a developer, but a problem-solver!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being able to communicate clearly with both technical and non-technical users is key. Practice explaining complex concepts in simple terms to demonstrate your versatility.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Jet2 family. Let’s get your career soaring!
We think you need these skills to ace AWS Developer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AWS Developer role. Highlight your experience with AWS, application support, and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our 'Customer First' ethos. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully diagnosed and resolved issues in AWS environments. We’re all about efficiency and accuracy, so let us know how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Jet2.com and Jet2holidays!
How to prepare for a job interview at Jet2.com and Jet2holidays
✨Know Your AWS Inside Out
Make sure you brush up on your AWS knowledge before the interview. Familiarise yourself with AWS Connect and its features, as well as best practices for application support. Being able to discuss specific scenarios where you've used AWS effectively will show that you're not just familiar with the platform, but that you can leverage it to solve real-world problems.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Think of specific incidents where you diagnosed and resolved problems efficiently. This will demonstrate your analytical mindset and ability to handle pressure, which is crucial in a fast-paced environment like Jet2's.
✨Communicate Clearly and Confidently
Since you'll be interacting with both technical and non-technical users, practice explaining complex concepts in simple terms. During the interview, focus on clear communication to showcase your ability to bridge the gap between different audiences. This skill is vital for ensuring everyone is on the same page when it comes to incident management.
✨Be Ready to Discuss Improvements
Jet2.com values proactive thinking, so come prepared with ideas on how to improve their AWS setup. Think about potential enhancements or optimisations you could suggest based on your experience. This shows initiative and a commitment to maintaining a positive perception of AWS Connect, which is exactly what they’re looking for.
