At a Glance
- Tasks: Manage Crew calls, provide admin support, and communicate with operational teams.
- Company: Join a leading UK airline and holiday company with an award-winning team.
- Benefits: Enjoy various benefits and gain valuable experience in the aviation industry.
- Why this job: Be part of a dynamic team and fuel your passion for aviation.
- Qualifications: Strong interest in aviation and excellent customer service skills required.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
A prominent airline and holiday company in the UK is seeking a Crew Support Desk Assistant to join its Crewing Team. This role involves managing Crew calls and queries, providing administrative support, and communicating effectively with operational teams.
The ideal candidate should have a strong interest in aviation, excellent customer service skills, and the ability to handle workload in a fast-paced environment. This fixed-term role offers various benefits and a chance to be part of an award-winning team.
Aviation Crewing Support Desk Associate (Fixed-Term) in Leeds employer: Jet2.com and Jet2holidays
Contact Detail:
Jet2.com and Jet2holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Crewing Support Desk Associate (Fixed-Term) in Leeds
✨Tip Number 1
Get to know the airline industry! Brush up on your aviation knowledge and stay updated on current trends. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle queries or complaints. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Network like a pro! Connect with people in the aviation industry on LinkedIn or attend relevant events. You never know who might have a lead on a job or offer some valuable advice.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about joining our award-winning team. Don't miss out!
We think you need these skills to ace Aviation Crewing Support Desk Associate (Fixed-Term) in Leeds
Some tips for your application 🫡
Show Your Passion for Aviation: Make sure to highlight your interest in aviation in your application. We love candidates who share our enthusiasm for the industry, so let us know what excites you about working in this field!
Customer Service is Key: Since this role involves a lot of communication and support, emphasise your customer service skills. Share examples of how you've successfully handled queries or provided support in previous roles.
Tailor Your Application: Take the time to customise your CV and cover letter for this specific role. We want to see how your skills and experiences align with what we're looking for in a Crew Support Desk Assistant.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our award-winning team!
How to prepare for a job interview at Jet2.com and Jet2holidays
✨Know Your Aviation Stuff
Make sure you brush up on your aviation knowledge before the interview. Familiarise yourself with the airline's operations, recent news in the industry, and any specific terminology related to crew management. This will show your genuine interest and help you stand out.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you handled difficult queries or went above and beyond for a customer. This role is all about communication, so demonstrating your skills here is key.
✨Stay Calm Under Pressure
Since this job involves managing calls and queries in a fast-paced environment, be ready to discuss how you handle stress. Share specific instances where you successfully managed a heavy workload or resolved issues quickly. This will highlight your ability to thrive in a busy setting.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the role. Inquire about the challenges the Crewing Team faces or how success is measured in this position. This shows your enthusiasm and helps you gauge if the role is the right fit for you.