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- Tasks: Create memorable experiences and ensure safety onboard our flights.
- Company: Join Jet2.com, a leading airline with a focus on customer satisfaction.
- Benefits: Earn up to £32,000, enjoy exclusive discounts, and receive free uniform.
- Why this job: Be part of an award-winning team and make a real impact on customer journeys.
- Qualifications: Passion for customer service and ability to work well under pressure.
- Other info: Full-time role with excellent career growth and training opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Cabin Crew role at Jet2.com and Jet2holidays. We have some fantastic opportunities to join Jet2.com as Cabin Crew at our 14th UK base, London Gatwick Airport! As a member of our Cabin Crew Team, you will play a crucial role in ensuring the safety, comfort and satisfaction of all our customers onboard our aircraft.
What will you do in the role?
- Create memorable experiences onboard by providing friendly customer service and delivering high quality care, including first aid and general passenger assistance.
- Be present and promote our selection of in-flight products, delivering sales with confidence.
- Take responsibility by ensuring the safety and security of customers and colleagues on every flight, remaining up to date with company communications and procedures.
- Work as one team with Cabin Crew and Flight Deck colleagues to support each other in all situations.
What will you need?
- Passionate about customer service and willing to go the extra mile to create memorable experiences.
- Communicate clearly and confidently.
- Demonstrate awareness of the importance of safety.
- Stay calm and focused under pressure.
- Comfortable actively promoting onboard products to achieve sales targets.
- Work well as part of a team to ensure a safe and seamless customer journey.
- Show initiative, professionalism, and accountability.
Our Crew opportunities are available on a full‑time Fixed Term contract until the end of our summer season (November 2026). There may be some permanent opportunities available towards the end of the season. Our 24/7 operation means your working hours will vary each week and will include very early starts and late finishes.
To operate as Cabin Crew, you must hold a current UK/EU passport with the required validity and provide full references for the last five years and satisfactory criminal record checks. You must also be able to comply with all required medical and health and safety regulations, including continually being able to fasten the safety harness for the Crew Jump Seat and satisfy our reach requirements. To prepare you for a successful career with our award‑winning airline, you will need to complete our CAA approved 4‑week unpaid training course. Held local to your base, this course will provide you with the essential skills and knowledge to excel in your role.
What can we offer you?
- Excellent OTE of £32,000 plus, pro rata for the length of the contract, which includes a generous commission scheme and additional payments such as Flight Duty & Sector Pay.
- No upfront fees for your Cabin Crew Training Course.
- Exclusive discounts on Jet2holidays and Jet2.com holidays and flights.
- Free uniform and car parking at the airport you will be based.
- Contributory pension scheme and Life Assurance scheme of 3 × annual salary.
- 37 days holiday entitlement per annum (pro rata, including Bank Holidays).
- An Employee Assistance Programme for you and your family.
Only one Cabin Crew application is permitted per season – therefore, please only apply for the Airport you wish to fly from. At Jet2.com we believe in creating memories for our customers and delivering a rewarding career for our employees, so apply today to become a part of our award‑winning team!
Cabin Crew - London Gatwick employer: Jet2.com and Jet2holidays
Contact Detail:
Jet2.com and Jet2holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cabin Crew - London Gatwick
✨Tip Number 1
Get to know Jet2.com and their values! Research the company culture and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle difficult situations or create memorable experiences for customers. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress to impress! First impressions matter, especially in the airline industry. Make sure you look professional and polished for your interview, as it reflects your commitment to the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Cabin Crew - London Gatwick
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share specific examples of how you've gone the extra mile to create memorable experiences for customers in the past.
Be Clear and Confident: Make sure your application is easy to read and understand. Use clear language and structure your thoughts well. Confidence in your communication will reflect your ability to engage with customers onboard.
Highlight Teamwork Skills: Cabin Crew roles are all about teamwork, so don’t forget to mention your experience working in a team environment. Share stories that demonstrate how you support your colleagues and contribute to a positive atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to us, making it easier for you to join our fantastic team!
How to prepare for a job interview at Jet2.com and Jet2holidays
✨Know Your Customer Service Basics
Before your interview, brush up on the key principles of excellent customer service. Think about examples from your past experiences where you went the extra mile for a customer. This will help you demonstrate your passion for creating memorable experiences during the interview.
✨Safety First!
Familiarise yourself with basic safety protocols and procedures relevant to cabin crew roles. Be prepared to discuss how you would handle emergency situations or ensure passenger safety. Showing that you understand the importance of safety will impress your interviewers.
✨Practice Clear Communication
Since clear communication is crucial in this role, practice articulating your thoughts confidently. You might want to do mock interviews with friends or family, focusing on how you convey information clearly and effectively, especially under pressure.
✨Teamwork Makes the Dream Work
Think of examples where you've successfully worked as part of a team. Be ready to share these stories during your interview, highlighting your ability to support colleagues and work collaboratively, which is essential for cabin crew roles.
