Airport Passenger Service Agent Fast-Paced Customer Focus
Airport Passenger Service Agent Fast-Paced Customer Focus

Airport Passenger Service Agent Fast-Paced Customer Focus

Full-Time 11 - 14 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Provide friendly customer service and assist with check-in and boarding at the airport.
  • Company: Join a leading UK airline known for its award-winning team.
  • Benefits: Enjoy hourly pay, bonuses, holiday entitlement, and travel discounts.
  • Why this job: Be part of a dynamic environment and make a difference in passengers' journeys.
  • Qualifications: Customer-focused, adaptable, and able to thrive in a fast-paced setting.
  • Other info: Permanent and seasonal positions available for flexible work options.

The predicted salary is between 11 - 14 £ per hour.

A leading UK airline is looking for a Passenger Service Agent to join their team at London Gatwick Airport. The role involves providing friendly customer service, assisting with check-in and boarding, and ensuring safety procedures are followed.

The position offers hourly pay, bonuses, and benefits such as holiday entitlement and discounts on travel. Applicants should be customer-focused, adaptable, and capable of working in a fast-paced environment. Positions are available on a permanent or seasonal basis. Apply today to join this award-winning team!

Airport Passenger Service Agent Fast-Paced Customer Focus employer: Jet2.com and Jet2holidays

Join a leading UK airline at London Gatwick Airport, where we pride ourselves on delivering exceptional customer service in a dynamic and fast-paced environment. Our employees enjoy competitive hourly pay, bonuses, generous holiday entitlement, and exclusive travel discounts, all while being part of an award-winning team that values adaptability and customer focus. With opportunities for both permanent and seasonal positions, we foster a supportive work culture that encourages personal growth and career advancement.
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Contact Detail:

Jet2.com and Jet2holidays Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Airport Passenger Service Agent Fast-Paced Customer Focus

✨Tip Number 1

Get to know the airline's values and culture before your interview. We want to see how you fit into our friendly, customer-focused environment, so do a bit of homework on what makes us tick!

✨Tip Number 2

Practice your customer service skills! Think about scenarios you might face as a Passenger Service Agent and how you'd handle them. We love seeing candidates who can think on their feet in a fast-paced setting.

✨Tip Number 3

Dress smartly for your interview. First impressions matter, especially in a role where you'll be representing our airline. Show us you mean business while still being approachable!

✨Tip Number 4

Apply through our website for the best chance of landing the job! We keep an eye on applications that come directly from our site, so make sure you get your application in there and stand out from the crowd.

We think you need these skills to ace Airport Passenger Service Agent Fast-Paced Customer Focus

Customer Service
Adaptability
Attention to Detail
Safety Procedures
Fast-Paced Environment
Check-in Assistance
Boarding Assistance
Teamwork

Some tips for your application 🫡

Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond for customers in the past, especially in fast-paced environments like airports.

Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and qualities mentioned in the job description. We love seeing applicants who take the time to connect their experiences with what we’re looking for.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!

How to prepare for a job interview at Jet2.com and Jet2holidays

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Passenger Service Agent entails. Familiarise yourself with the key responsibilities like assisting with check-in and boarding, and ensure you can discuss how you would handle customer queries in a fast-paced environment.

✨Showcase Your Customer Service Skills

Since this role is all about providing friendly customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your customer-focused attitude.

✨Prepare for Scenario Questions

Expect to be asked how you would react in various situations, such as dealing with an upset passenger or managing a busy check-in desk. Practise your responses to these scenario-based questions so you can show off your adaptability and problem-solving skills.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. Since you'll be representing an airline, looking polished will not only boost your confidence but also show that you take the opportunity seriously.

Airport Passenger Service Agent Fast-Paced Customer Focus
Jet2.com and Jet2holidays

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