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- Tasks: Ensure smooth aircraft turnarounds and assist customers at check-in.
- Company: Join a leading airline with a focus on teamwork and customer service.
- Benefits: Competitive pay, discounts, free parking, and a supportive work environment.
- Why this job: Be part of an exciting airport atmosphere and help travellers every day.
- Qualifications: Experience in airside roles and a full UK driving licence required.
- Other info: Fixed term contract with 37.5 hours per week and great career prospects.
The predicted salary is between 13 - 16 £ per hour.
A leading airline company is looking for a Customer Helper-Dispatcher at Edinburgh Airport. This role involves facilitating safe and efficient aircraft turnarounds, assisting customers at check-in, and collaborating with ground operations teams.
Candidates should have experience in airside roles, strong teamwork skills, and a full UK driving license.
The position offers a fixed term contract of 37.5 hours per week, with competitive hourly pay and various employee benefits including discounts and free parking.
Airport Dispatch & Customer Helper (Ground Ops) employer: Jet2.com and Jet2holidays
Contact Detail:
Jet2.com and Jet2holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Dispatch & Customer Helper (Ground Ops)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the airline on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of ground operations. We should be ready to discuss how our teamwork skills can help facilitate those quick aircraft turnarounds.
✨Tip Number 3
Show off your customer service skills! Think of examples where you’ve gone above and beyond for customers. This role is all about helping people, so let’s make sure we highlight that.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we might have some exclusive tips and resources there just for you.
We think you need these skills to ace Airport Dispatch & Customer Helper (Ground Ops)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in airside roles and teamwork skills. We want to see how your background fits the Customer Helper-Dispatcher role, so don’t be shy about showcasing relevant experiences!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with us at Edinburgh Airport and how you can contribute to safe and efficient aircraft turnarounds. Keep it friendly and professional!
Show Off Your Driving License: Since a full UK driving license is a must-have for this role, make sure to mention it clearly in your application. We want to know you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Jet2.com and Jet2holidays
✨Know the Role Inside Out
Make sure you understand the specifics of the Customer Helper-Dispatcher role. Familiarise yourself with aircraft turnaround processes and customer service expectations at check-in. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Teamwork Skills
Since this role involves collaborating with ground operations teams, be prepared to discuss your previous experiences working in a team. Think of examples where you contributed to a successful outcome, especially in high-pressure situations, as this will demonstrate your ability to work well with others.
✨Highlight Relevant Experience
If you've worked in airside roles before, make sure to mention this during the interview. Discuss specific tasks you handled and how they relate to the responsibilities of the Customer Helper-Dispatcher. This will help the interviewer see how your background aligns with their needs.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or what a typical day looks like in this role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether this job is right for you.
