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For Companies At a Glance
- Tasks: Lead 24/7 operations, manage incidents, and provide real-time support.
- Company: A top travel company based in Leeds with a dynamic team.
- Benefits: Flexible shifts, career development opportunities, and various perks.
- Other info: Remote/hybrid work options available for a better work-life balance.
- Why this job: Join a vibrant industry and make impactful decisions in real-time.
- Qualifications: Experience in airlines or tour operations and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
A leading travel company in Leeds is looking for an Operational Control Centre Duty Manager. This role involves monitoring and leading the 24-hour real-time operations, providing solution-based support, and managing incidents with internal and external stakeholders.
The ideal candidate should have experience with airlines or tour operators, excellent leadership skills, and the ability to make decisions under pressure. With a flexible shift pattern and various perks, it's a chance to develop your career in travel.
24/7 OCC Duty Manager — Remote/Hybrid employer: Jet2.com and Jet2holidays
Contact Detail:
Jet2.com and Jet2holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 OCC Duty Manager — Remote/Hybrid
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with airlines or tour operators. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising situational questions. Think about how you’d handle incidents under pressure, as this role is all about quick decision-making. We recommend using the STAR method to structure your answers.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully led teams or managed operations in the past. This will help you stand out as a candidate who can thrive in a 24/7 environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace 24/7 OCC Duty Manager — Remote/Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with airlines or tour operators. We want to see how your skills align with the role of an Operational Control Centre Duty Manager, so don’t hold back on showcasing your leadership abilities and decision-making prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've successfully managed incidents or led teams in high-pressure situations. We love a good story!
Showcase Your Problem-Solving Skills: In your application, highlight instances where you provided solution-based support. We’re looking for candidates who can think on their feet, so share those moments when you turned challenges into opportunities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Jet2.com and Jet2holidays
✨Know the Company Inside Out
Before your interview, make sure you research the travel company thoroughly. Understand their operations, values, and recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a crisis. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your decision-making skills under pressure. Think of potential incidents you might encounter in a 24/7 operational environment and how you would handle them. Practising these scenarios can give you the confidence to tackle similar questions during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the company's approach to incident management or how they support their Duty Managers. It shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.