At a Glance
- Tasks: Be the friendly face of Jesus College, welcoming visitors and managing reception duties.
- Company: Join a prestigious college with a vibrant community and supportive environment.
- Benefits: Enjoy generous leave, free meals, and access to various discounts and facilities.
- Other info: Opportunities for personal development and a range of family-friendly policies.
- Why this job: Make a real impact by providing excellent customer service in a dynamic setting.
- Qualifications: Friendly personality, strong communication skills, and experience in customer service.
The predicted salary is between 29049 - 31318 £ per year.
The Lodge Reception is the hub of Jesus College activities, it is the face of the College to the outside world. Our team of Lodge receptionists is responsible for staffing the College’s main reception desk and providing advice, assistance and support to students, staff and visitors to the College. The Lodge welcomes visitors to the College professionally, ensuring they are dealt with appropriately on arrival. They are responsible for checking in/out students and guests and for administrative tasks such as booking the teaching and meeting spaces in the College. They handle compliments and complaints effectively, involving the relevant teams as appropriate. They deal with queries from the public and guests and our own members acting as a valuable source of information on many topics.
Key Responsibilities
Please refer to attached Job Description
Essential Criteria - This will need to be evidenced in your application.
- Good standard of education
- Friendly, welcoming and outgoing personality
- Experience of working in a busy customer facing role, providing a high level of customer service
- Excellent interpersonal and communication skills (oral and written), with a particular emphasis on a high standard of spoken English
- Experience of administration within a busy environment
- Ability to work both flexibly and independently as part of a bigger team
- Good organisational skills, and ability to prioritise and manage multiple tasks
- Well presented with a smart appearance
- Good computer skills and a willingness and ability to learn new computer systems
Benefits
- Meals: A free meal is available when on duty and the kitchen is open.
- Holiday: A generous annual leave entitlement of 38 days per year (pro rata for part time posts), which includes all Bank and Public holidays.
- Pension: On joining the College you will be automatically enrolled into either the Oxford Staff Pension Scheme "OSPS" or University Superannuation Scheme "USS" as applicable.
- Employee Assistance Programme: 24/7 access for you and your spouse/partner to a broad spectrum of services, including Health Management, Online and Face-to-Face Counselling, and Debt Management.
- Bus Ticket Loan: You may, on the completion of your probation period, be entitled to receive an interest‑free loan to enable you to purchase an annual season ticket for travel by bus, with a discount of 5% on the overall cost.
- Personal Development: Staff are encouraged to develop both professionally and personally and the College supports employees to develop their skills and improve their performance throughout their time with the College.
- Family-friendly policies: The College has a range of family‑friendly policies in place, including parental and family leave, and flexible working.
- Childcare Services: Open to University and College Staff and Students, the University owns a number of nurseries and has places at a number of Community nurseries which employees can apply for.
- Oxford University Discounts: Free entry to Oxford Colleges and libraries 10% discount in some University shops.
- Free access to the University Botanical Gardens and Harcourt Arboretum.
- Discounted computer software from the University Computing Service.
- Access to Sports Facilities and Punt Hire – Staff may use the College’s sports facilities and sign up for punt hire during the summer period for a small fee.
- Library: College staff have access to the Meyricke Library, open 24 hours a day.
- Eye Test/Glasses Reimbursement: a free eye test and a glasses contribution are offered for staff that are regularly display screen equipment (DSE) users and who have been advised they need glasses for DSE use.
- Flu Vaccinations: a yearly flu vaccination scheme where staff not otherwise eligible to receive a free vaccination can obtain one at the cost of the College.
- Staff Entertainment: The College arranges social events including coffee mornings, staff summer and Christmas party as well as a children’s Christmas party.
- Electric Vehicle Salary Sacrifice Scheme: (subject to earnings criteria) via Tusker.
- Cycle to Work Salary Sacrifice Scheme: – also recently launched provided by Green Commute initiative.
- Secure Bike Parking: bikes can be locked away securely on site.
- On site Gym: Multifaith Room: available for staff and students.
- Discounted Guest Rooms: Staff may book a guest room at Jesus College at a discounted rate, subject to availability and terms and conditions.
Lodge Receptionist - Days employer: Jesus College Oxford
As a Buildings Project Manager at our College, you will join a supportive and collaborative work environment that values your contributions to maintaining our historic buildings. With generous benefits including 38 days of annual leave, professional development opportunities, and access to beautiful surroundings, we prioritise employee well-being and growth. Our commitment to sustainability and community engagement makes this role not just a job, but a meaningful career path in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Lodge Receptionist - Days
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jesus College Oxford. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jesus College Oxford
Don't be shy about reaching out to Jesus College Oxford directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lodge Receptionist - Days
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jesus College Oxford and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jesus College Oxford
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
