At a Glance
- Tasks: Lead and manage operations for conferences, accommodation, and retail at Jesus College.
- Company: Join the vibrant team at Jesus College, known for its exceptional hospitality.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity to create a positive culture and achieve strategic business goals.
- Why this job: Shape memorable experiences and drive success in a prestigious setting.
- Qualifications: Level 3 qualification in Hospitality or related field and significant management experience.
Jesus College are seeking to appoint a General Manager responsible for the overall operational performance, commercial success, and customer experience across Jesus College commercial conferences, accommodation and retail operations.
The role provides leadership and direction to operational teams, ensuring consistently high standards of service, financial performance, compliance, and customer satisfaction. The postholder will work collaboratively with the Head Chef, Sales and Events Team, Manciple and senior stakeholders to ensure the successful delivery of all hospitality operations and events.
The General Manager is accountable for creating a positive and productive working culture whilst ensuring that strategic business objectives are achieved. The ideal candidate should have a minimum Level 3 qualification in Hospitality, Business Management, Events Management or similar related discipline. We are looking for someone who already has significant experience managing hospitality operations, accommodation, conference, events and retail in a large conference venue and/or hotel.
General Manager employer: Jesus College Cambridge
Jesus College, Cambridge is an exceptional employer that values professionalism and a commitment to excellence in hospitality. With a focus on providing a supportive work environment, employees benefit from opportunities for personal growth and development while being part of a prestigious institution steeped in history. The College's vibrant atmosphere and dedication to high standards make it an ideal place for those passionate about delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jesus College Cambridge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jesus College Cambridge
Don't be shy about reaching out to Jesus College Cambridge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jesus College Cambridge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jesus College Cambridge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
