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- Tasks: Manage the hotel reception, ensuring smooth check-ins and check-outs for guests.
- Company: Join the prestigious Jesus College with a focus on hospitality and guest experience.
- Benefits: Competitive salary, hands-on experience, and a vibrant work environment.
- Other info: Opportunity to develop your career in a dynamic and supportive setting.
- Why this job: Be the face of West Court, providing exceptional service and ensuring guest safety.
- Qualifications: Experience in hospitality, excellent customer service skills, and fire safety knowledge.
The predicted salary is between 34752 - 35574 £ per year.
Jesus College are seeking applications from suitably experienced candidates for the position of West Court Night Manager. This is a hands-on position responsible for managing the hotel reception desk at West Court during the hours of 21:00 to 07:00, welcoming guests to the College and ensuring a smooth check in or check out for guests who are departing early.
The West Court Night Manager will provide professional reception, administration and exceptional customer service and safety support. Duties include the planning and preparation of meeting and event space for the following day’s business, involving room setup and/or service, compliance checks, fault reporting and minor maintenance and housekeeping duties.
The successful candidate will act as the College’s Fire Warden for West Court providing in-person support for all duties associated with the safety and security of guests during the night-time hours. It is expected that candidates will have excellent customer service skills and considerable experience in a similar accommodation/hospitality or reservations environment as well as a high level of computer literacy. They should also have knowledge of effective health and safety management strategies and best practice incident reporting, alongside experience of fire safety management.
Further particulars are available to download.
Location Salary £34,752 – £35,574 per annum Date posted Friday, May 29, 2026 Vacancy type Full Time How to apply Please download and complete a College application and equal opportunities monitoring form, and send along with a covering letter setting out your suitability for the role, by the closing date.
West Court Night Manager in Cambridge employer: Jesus College Cambridge
Contact Detail:
Jesus College Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land West Court Night Manager in Cambridge
✨Tip Number 1
Make sure you know the ins and outs of the West Court Night Manager role. Familiarise yourself with the responsibilities like guest check-ins, safety protocols, and event planning. This way, when you get that interview, you can show off your knowledge and passion for the position!
✨Tip Number 2
Network like a pro! Reach out to current or former employees at Jesus College through LinkedIn or other platforms. They can give you insider tips on what the hiring team is looking for and might even put in a good word for you!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and safety management. Role-play with a friend or use our StudySmarter resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Jesus College!
We think you need these skills to ace West Court Night Manager in Cambridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for guests in previous roles, especially in hospitality settings. Share specific examples that demonstrate your ability to handle various situations with a smile!
Tailor Your Cover Letter: Your cover letter is your chance to shine! We recommend personalising it to reflect why you're the perfect fit for the West Court Night Manager role. Mention specific duties from the job description and relate them to your past experiences. This shows us you’ve done your homework!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of the matter. Avoid fluff and focus on what makes you a great candidate for this hands-on position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for at StudySmarter.
How to prepare for a job interview at Jesus College Cambridge
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the West Court Night Manager. Familiarise yourself with the key duties like managing the reception desk, ensuring guest safety, and handling minor maintenance tasks. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily relies on exceptional customer service, prepare examples from your past experiences where you went above and beyond for guests. Think about specific situations where you resolved issues or created a welcoming atmosphere. This will highlight your suitability for the role and your commitment to guest satisfaction.
✨Be Ready for Safety Scenarios
As the Night Manager, you'll be responsible for guest safety and fire warden duties. Brush up on health and safety management strategies and be prepared to discuss how you would handle emergency situations. This shows that you take safety seriously and are ready to act decisively when needed.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask about the role and the college. Inquire about the team dynamics, the types of events you’ll be managing, or how they handle guest feedback. This not only shows your interest but also helps you gauge if the environment is the right fit for you.