Quality Assurance & Controls Officer

Quality Assurance & Controls Officer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Ensure top-notch quality control for stunning jewellery and support stock management.
  • Company: Join the renowned Jessica McCormack brand, known for exquisite craftsmanship.
  • Benefits: Competitive pay, creative environment, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on training and best practices in stock management.
  • Why this job: Be part of a team that values quality and craftsmanship in luxury jewellery.
  • Qualifications: Attention to detail and a passion for quality assurance in retail.

The predicted salary is between 30000 - 40000 £ per year.

Renowned diamond jeweller Jessica McCormack designs exceptional jewellery for the modern woman, creating heirlooms for future generations. Artfully blending modernity and timelessness, her mission is to create jewellery that generations of women will wear and adore.

Since launching in 2008, the brand has become known for effortlessly melding the traditional and the contemporary, combining Georgian techniques and expert craftsmanship with modern-day design influences, eschewing trends for a unique, heirloom-inspired aesthetic. Conscious of the demands placed on today’s modern woman, Jessica designs each piece to stand out, but also to work effortlessly within a client’s lifestyle and existing wardrobe.

Based in the Safe Room at Carlos Place and supporting the UK retail business, the Inventory Quality Control Specialist is responsible for ensuring the physical quality, proper storage, handling, and presentation of all stock within the retail environment. Reporting to the Inventory Control Manager, the role sits within the Inventory Control team and acts as the quality control authority for stock in the UK retail environment. The position focuses on preventative quality control, ensuring that stock is correctly handled, stored, presented and prepared for movement, while maintaining alignment between physical stock and ERP records.

In addition to this primary QC focus, the role operates as a fully integrated member of the Inventory Control team, supporting core stock control activities and contributing to overall team flexibility and continuity.

  • Complete physical quality control checks on all stock entering and leaving the retail environment (including store transfers, loans, photo shoots and other stock movements).
  • Ensure correct use of storage systems, trays, packaging and protective materials within the safe room and stores.
  • Provide feedback to management on recurring issues or risks to stock condition.

Deliver on-the-ground training and guidance to retail and product-handling teams. Work with Production and Workshop teams to resolve cross departmental QC issues impacting retail stock. Review and improve processes relating to stock handling, storage, packaging.

Quality Assurance & Controls Officer employer: Jessica McCormack

At Jessica McCormack, we pride ourselves on being an exceptional employer that values craftsmanship and innovation in the heart of London. Our collaborative work culture fosters creativity and personal growth, offering employees unique opportunities to develop their skills in a luxury retail environment. With a commitment to quality and excellence, we empower our team members to contribute meaningfully to our mission of creating timeless heirlooms for future generations.

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Contact Details:

Jessica McCormack Recruitment Team

We think you need these skills to ace Quality Assurance & Controls Officer

Quality Control
Inventory Management
Attention to Detail
Training and Development
Process Improvement
Communication Skills
Problem-Solving Skills