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For Companies At a Glance
- Tasks: Lead patient and staff engagement strategies in a dynamic healthcare environment.
- Company: Join a leading government hospital in Qatar focused on person-centred care.
- Benefits: Enjoy a strategic leadership role with opportunities for innovation and impact.
- Why this job: Shape the future of healthcare while driving empathy and excellence in patient experiences.
- Qualifications: Master’s degree required; 15 years of healthcare experience, including senior leadership.
- Other info: Be part of a multicultural team dedicated to continuous improvement.
The predicted salary is between 72000 - 108000 £ per year.
We are seeking a dynamic and visionary Executive Director to lead the Center for Patient Experience and Staff Engagement at a prominent government hospital in Qatar. This is a strategic leadership role focused on advancing person-centered care and driving service excellence across a complex, multicultural healthcare environment.
Key Responsibilities:
- Lead enterprise-wide patient and staff engagement strategies.
- Use data, feedback, and KPIs to enhance care experience and outcomes.
- Drive a culture of empathy, respect, and innovation.
- Integrate patient experience into organizational goals and clinical quality.
Qualifications:
- Master’s degree in Healthcare Administration, Business, or related field (PhD preferred).
- Minimum 15 years of healthcare experience, including 5+ in senior leadership.
- Experience with international patient experience frameworks (e.g., Planetree, IHI, Press Ganey).
- Strong understanding of digital tools, regulatory standards, and multicultural healthcare settings.
Key Attributes for Success:
- Inspirational leader with high emotional intelligence.
- Proven track record in person-centered care, stakeholder engagement, and change management.
- Collaborative, values-driven, and committed to continuous improvement.
To Apply: Submit your CV and cover letter to join us and shape the future of patient and staff engagement in Qatar’s healthcare system.
Contact Detail:
Jesseena Human Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Patient Services
✨Tip Number 1
Network with professionals in the healthcare sector, especially those who have experience in patient services and engagement. Attend relevant conferences or seminars to connect with potential colleagues and learn about the latest trends in person-centred care.
✨Tip Number 2
Familiarise yourself with international patient experience frameworks like Planetree and IHI. Understanding these models will not only enhance your knowledge but also demonstrate your commitment to improving patient care during interviews.
✨Tip Number 3
Showcase your leadership skills by sharing examples of how you've successfully driven change in previous roles. Highlight your experience in stakeholder engagement and how you’ve fostered a culture of empathy and innovation within teams.
✨Tip Number 4
Research the specific government hospital in Qatar where you're applying. Understand their mission, values, and any recent initiatives they’ve undertaken in patient experience. Tailoring your approach based on this knowledge can set you apart from other candidates.
We think you need these skills to ace Director of Patient Services
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and qualifications for the Executive Director position. Tailor your application to highlight how your experience aligns with leading patient and staff engagement strategies.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for person-centered care and your vision for enhancing patient experience. Use specific examples from your past leadership roles to demonstrate your ability to drive service excellence.
Highlight Relevant Experience: In your CV, emphasise your 15+ years of healthcare experience, particularly your senior leadership roles. Include any experience with international patient experience frameworks and digital tools that are relevant to the role.
Showcase Leadership Qualities: Make sure to convey your emotional intelligence and collaborative approach in both your CV and cover letter. Provide examples of how you've successfully engaged stakeholders and managed change in previous positions.
How to prepare for a job interview at Jesseena Human Resources
✨Showcase Your Leadership Experience
As a candidate for the Executive Director role, it's crucial to highlight your extensive leadership experience in healthcare. Be prepared to discuss specific examples of how you've successfully led teams and implemented patient engagement strategies in previous roles.
✨Demonstrate Cultural Competence
Given the multicultural environment of the hospital, emphasise your ability to work effectively with diverse teams and patients. Share experiences that showcase your understanding of different cultural perspectives and how you've adapted care practices accordingly.
✨Highlight Data-Driven Decision Making
The role requires using data and KPIs to enhance patient care. Be ready to discuss how you've utilised data in past positions to drive improvements in patient experience and outcomes, and provide concrete examples of successful initiatives.
✨Emphasise Emotional Intelligence
As an inspirational leader, your emotional intelligence will be key. Prepare to share instances where your empathy and understanding have positively impacted staff engagement or patient care, demonstrating your commitment to a values-driven approach.
