At a Glance
- Tasks: Lead patient and staff engagement strategies in a dynamic healthcare environment.
- Company: Join a leading government hospital in Qatar focused on person-centred care.
- Benefits: Enjoy a strategic leadership role with opportunities for innovation and impact.
- Why this job: Shape the future of healthcare while driving empathy and excellence in patient experiences.
- Qualifications: Master’s degree required; 15 years of healthcare experience, including senior leadership.
- Other info: Be part of a multicultural team committed to continuous improvement.
The predicted salary is between 72000 - 108000 £ per year.
We are seeking a dynamic and visionary Executive Director to lead the Center for Patient Experience and Staff Engagement at a prominent government hospital in Qatar. This is a strategic leadership role focused on advancing person-centered care and driving service excellence across a complex, multicultural healthcare environment.
Key Responsibilities:
- Lead enterprise-wide patient and staff engagement strategies.
- Use data, feedback, and KPIs to enhance care experience and outcomes.
- Drive a culture of empathy, respect, and innovation.
- Integrate patient experience into organizational goals and clinical quality.
Qualifications:
- Master’s degree in Healthcare Administration, Business, or related field (PhD preferred).
- Minimum 15 years of healthcare experience, including 5+ in senior leadership.
- Experience with international patient experience frameworks (e.g., Planetree, IHI, Press Ganey).
- Strong understanding of digital tools, regulatory standards, and multicultural healthcare settings.
Key Attributes for Success:
- Inspirational leader with high emotional intelligence.
- Proven track record in person-centered care, stakeholder engagement, and change management.
- Collaborative, values-driven, and committed to continuous improvement.
To Apply: Submit your CV and cover letter to Join us and shape the future of patient and staff engagement in Qatar’s healthcare system.
Director of Patient Services employer: Jesseena Human Resources
Contact Detail:
Jesseena Human Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Patient Services
✨Tip Number 1
Network with professionals in the healthcare sector, especially those who have experience in patient services and engagement. Attend relevant conferences or seminars to connect with potential colleagues and learn about the latest trends in person-centred care.
✨Tip Number 2
Familiarise yourself with international patient experience frameworks like Planetree and IHI. Understanding these models will not only enhance your knowledge but also demonstrate your commitment to improving patient care during interviews.
✨Tip Number 3
Showcase your leadership skills by sharing specific examples of how you've driven change in previous roles. Highlight your ability to engage stakeholders and foster a culture of empathy and innovation within teams.
✨Tip Number 4
Research the government hospital's current initiatives and challenges in patient experience. Tailor your discussions during networking or interviews to reflect your understanding of their goals and how you can contribute to their success.
We think you need these skills to ace Director of Patient Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare leadership, particularly in patient experience and staff engagement. Use specific examples that demonstrate your achievements and align with the job requirements.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for person-centered care and your vision for enhancing patient and staff engagement. Address how your background and skills make you the ideal candidate for this role.
Highlight Relevant Qualifications: Clearly outline your educational qualifications, especially your Master’s degree or PhD, and your extensive experience in healthcare. Mention any familiarity with international patient experience frameworks to strengthen your application.
Showcase Leadership Skills: Emphasise your leadership style and emotional intelligence in both your CV and cover letter. Provide examples of how you've successfully led teams and driven change in multicultural healthcare settings.
How to prepare for a job interview at Jesseena Human Resources
✨Showcase Your Leadership Experience
As a candidate for the Executive Director role, it's crucial to highlight your extensive leadership experience in healthcare. Prepare specific examples of how you've successfully led teams and implemented patient engagement strategies in previous roles.
✨Demonstrate Cultural Competence
Given the multicultural environment of the hospital, be ready to discuss your experience working with diverse populations. Share examples of how you've adapted care practices to meet the needs of different cultural groups.
✨Familiarise Yourself with Relevant Frameworks
Research international patient experience frameworks like Planetree or Press Ganey. Be prepared to discuss how you have applied these frameworks in your past roles to enhance patient care and staff engagement.
✨Emphasise Data-Driven Decision Making
Highlight your ability to use data and KPIs to drive improvements in patient experience. Prepare to discuss specific metrics you've used in the past and how they informed your strategic decisions.