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- Tasks: Lead patient and staff engagement strategies in a dynamic healthcare environment.
- Company: Join a leading government hospital in Qatar focused on person-centred care.
- Benefits: Enjoy a strategic leadership role with opportunities for innovation and impact.
- Why this job: Shape the future of healthcare while driving empathy and excellence in patient experiences.
- Qualifications: Master’s degree required; 15 years of healthcare experience, including senior leadership.
- Other info: Be part of a multicultural team committed to continuous improvement.
The predicted salary is between 72000 - 108000 £ per year.
We are seeking a dynamic and visionary Executive Director to lead the Center for Patient Experience and Staff Engagement at a prominent government hospital in Qatar. This is a strategic leadership role focused on advancing person-centered care and driving service excellence across a complex, multicultural healthcare environment.
Key Responsibilities:
- Lead enterprise-wide patient and staff engagement strategies.
- Use data, feedback, and KPIs to enhance care experience and outcomes.
- Drive a culture of empathy, respect, and innovation.
- Integrate patient experience into organizational goals and clinical quality.
Qualifications:
- Master’s degree in Healthcare Administration, Business, or related field (PhD preferred).
- Minimum 15 years of healthcare experience, including 5+ in senior leadership.
- Experience with international patient experience frameworks (e.g., Planetree, IHI, Press Ganey).
- Strong understanding of digital tools, regulatory standards, and multicultural healthcare settings.
Key Attributes for Success:
- Inspirational leader with high emotional intelligence.
- Proven track record in person-centered care, stakeholder engagement, and change management.
- Collaborative, values-driven, and committed to continuous improvement.
To Apply: Submit your CV and cover letter to join us and shape the future of patient and staff engagement in Qatar’s healthcare system.
Director of Patient Services employer: Jesseena Human Resources
Contact Detail:
Jesseena Human Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Patient Services
✨Tip Number 1
Network with professionals in the healthcare sector, especially those who have experience in patient services and engagement. Attend relevant conferences or seminars to connect with potential colleagues and learn about the latest trends in person-centred care.
✨Tip Number 2
Familiarise yourself with international patient experience frameworks like Planetree and IHI. Understanding these models will not only enhance your knowledge but also demonstrate your commitment to improving patient care during interviews.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully led teams through change management. Highlight specific examples of how you drove engagement strategies and improved patient outcomes in previous roles.
✨Tip Number 4
Research the specific government hospital in Qatar and its current initiatives related to patient experience and staff engagement. Tailoring your discussions to their goals will show that you are genuinely interested in contributing to their mission.
We think you need these skills to ace Director of Patient Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare leadership, particularly in patient experience and staff engagement. Use specific examples that demonstrate your achievements and align with the job requirements.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for person-centered care and your vision for enhancing patient and staff engagement. Address how your background and skills make you the ideal candidate for this strategic role.
Highlight Relevant Qualifications: Clearly outline your educational qualifications, especially your Master’s degree or PhD, and any certifications related to patient experience frameworks. Emphasise your extensive healthcare experience and leadership roles.
Showcase Leadership Skills: In both your CV and cover letter, provide examples of your leadership style and emotional intelligence. Discuss how you've successfully driven change and fostered collaboration in multicultural settings.
How to prepare for a job interview at Jesseena Human Resources
✨Showcase Your Leadership Experience
As a candidate for the Executive Director role, it's crucial to highlight your extensive leadership experience in healthcare. Be prepared to discuss specific examples of how you've successfully led teams and implemented patient engagement strategies in previous roles.
✨Demonstrate Cultural Competence
Given the multicultural environment of the hospital, emphasise your ability to work effectively with diverse teams and patients. Share experiences where you adapted your approach to meet the needs of different cultural groups.
✨Highlight Data-Driven Decision Making
The role requires using data and KPIs to enhance care experiences. Be ready to discuss how you've used data to inform decisions in past positions, and provide examples of successful outcomes that resulted from your analytical approach.
✨Emphasise Emotional Intelligence
As an inspirational leader, showcasing your emotional intelligence is key. Prepare to share instances where your empathy and understanding have positively impacted staff engagement and patient care, demonstrating your commitment to a person-centred approach.
