At a Glance
- Tasks: Create engaging content and manage communications across various platforms.
- Company: Join a friendly, people-focused team at Jersey Water.
- Benefits: Enjoy a competitive pension scheme, private health cover, and a supportive work environment.
- Other info: Fast-paced role with opportunities for skill development and career growth.
- Why this job: Make a real impact through clear communication and stakeholder engagement.
- Qualifications: Experience in communications or PR, with strong writing and digital skills.
The predicted salary is between 30000 - 40000 € per year.
The Communications and Engagement Specialist supports the Head of Communications and Stakeholder Engagement to deliver engaging, clear, impactful and external communications and campaigns. The role combines strong writing and digital content skills with sound judgement and stakeholder awareness, supporting communications across multiple channels including the website, employee intranet, media, campaigns and social media.
Working closely with teams across the business, the Communications and Engagement Specialist will deliver clear, consistent and engaging communications, support stakeholder engagement activity and contribute to major projects such as water quality initiatives and infrastructure programmes. The role will be instrumental for ensuring consistent messaging, improved responsiveness and public trust, particularly during periods of increased demand and high-profile and complex challenges, such as water quality and supply risks and long-term infrastructure investment. The role contributes directly to Jersey Water’s success by strengthening communications capability, supporting strategic programmes and ensuring effective, consistent engagement with all stakeholders. This position is varied and fast-paced, balancing planned campaigns and projects with reactive communications and emerging issues.
Key Responsibilities
- Content creation and editing across internal and external channels (website, intranet, press, reports and campaigns)
- Social media management and monitoring, including planning and performance insight
- Stakeholder engagement and communications planning, supporting delivery of engagement strategies
- Project communications support, particularly for major programmes of work
- Campaign planning and delivery, including water awareness and customer engagement initiatives
- Internal communications delivery, supporting employee engagement and organisational updates
- Event coordination and communications support for corporate and internal events
- Issues and incident communications support, ensuring timely, accurate and consistent messaging
- Digital content management systems and basic analytics to measure engagement and performance
- Strong stakeholder management, translating complex information into clear, accessible messaging
Skills, Knowledge and Expertise
- Proven experience in a communications, PR or engagement role
- Strong writing, editing and content creation skills across multiple formats
- Development and delivery of integrated marketing and communications activity, supporting campaigns, projects and organisational priorities
- Working knowledge of brand management, ensuring consistent application of tone, messaging and visual identity across all communications and marketing outputs
- Understanding of audience segmentation and targeting to ensure communications and marketing activity is relevant and effective
- Experience managing digital channels, including website and social media
- Excellent communication and interpersonal skills, with the ability to build effective relationships across the business
- Highly organised with the ability to manage multiple priorities and deliver to deadlines
- A proactive, flexible approach with a focus on continuous improvement
- Strong attention to detail and commitment to accuracy and quality
- Ability to exercise sound judgement, particularly in sensitive or high-profile situations
Benefits
- Pension – Membership of the defined contribution scheme. Jersey Water pays 5% up to 5 years’ service and then 10%, employees pay 5%. A matching scheme is available whereby Jersey Water matches additional voluntary contributions up to a maximum of 5%.
- Death in Service – 4 times salary
- Private health scheme – Non contributory
- On the non-financial front, we provide a friendly, people focussed work environment with a stimulating and rewarding quality of work. We focus on continuous improvement and support those who wish to develop their skills and experience.
Communications and Engagement Specialist employer: Jersey Water
Jersey Water is an exceptional employer, offering a dynamic and supportive work environment in Douet House, where the Communications and Engagement Specialist can thrive. With a strong focus on employee development, competitive benefits including a generous pension scheme and private health coverage, and a commitment to continuous improvement, Jersey Water fosters a culture of collaboration and innovation. This role not only contributes to impactful communications but also plays a vital part in enhancing public trust and engagement during critical initiatives, making it a rewarding opportunity for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Communications and Engagement Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work in communications and engagement. This could be anything from social media campaigns to writing samples. It’s a great way to stand out and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its recent projects. Be ready to discuss how your experience aligns with their goals, especially around stakeholder engagement and communication strategies. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Communications and Engagement Specialist
Some tips for your application 🫡
Show Off Your Writing Skills:As a Communications and Engagement Specialist, your writing is key! Make sure your application showcases your ability to create clear and engaging content. Use examples from your past work to highlight your skills in crafting messages that resonate with different audiences.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the role. Mention how your experience aligns with the responsibilities listed in the job description, especially around stakeholder engagement and campaign planning.
Be Authentic:We love authenticity! Let your personality shine through in your application. Share your passion for communications and engagement, and don’t be afraid to show us what makes you unique. This will help you stand out in a sea of applications.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll get to see all the other cool opportunities we have available!
How to prepare for a job interview at Jersey Water
✨Know Your Audience
Before the interview, research the company and its stakeholders. Understand their communication style and the key issues they face, especially around water quality and infrastructure. This will help you tailor your responses and demonstrate that you can engage effectively with their audience.
✨Showcase Your Writing Skills
Prepare samples of your writing that highlight your ability to create clear and engaging content. Whether it's social media posts, press releases, or internal communications, be ready to discuss how you approach different formats and ensure consistent messaging across channels.
✨Demonstrate Stakeholder Engagement Experience
Be prepared to share specific examples of how you've successfully engaged stakeholders in previous roles. Discuss your strategies for building relationships and how you’ve translated complex information into accessible messaging, which is crucial for this position.
✨Stay Calm Under Pressure
Given the fast-paced nature of the role, think of scenarios where you had to manage multiple priorities or respond to urgent communications. Highlight your organisational skills and how you maintain accuracy and quality even when under pressure, as this will resonate well with the interviewers.
