Job Title: Head of Fundraising & Communications
Reports To: Chief Executive Officer
Key Relationships: Box Office Supervisor, Data & Communications Officer, Head of Creative Programmes, Head of Customer Experience, Head of Finance & IT
Hours: 37.5 hours
Job Purpose
Jersey Opera House is seeking to recruit a dynamic Head of Fundraising and Communications, who can develop the theatre’s profile, drive donor engagement and develop audiences, in collaboration with the Communications Manager, transforming engagement into meaningful support. This is a senior management role, leading the Fundraising and Development department. It is responsible for building profile and engagement and achieving ambitious annual fundraising and audience targets and objectives that support the theatre's artistic vision, financial sustainability and public profile.
This role is responsible for a portfolio of donors, prospects, majors gifts, regular giving, Members, trusts and foundations and legacies, increasing earned income, deepening audience and donor engagement, and strengthening the theatre's reputation as a leading presenting venue.
Key Responsibilities
Prepare annual plans and budgets, which ensure the retention and development of fundraising streams
Develop and deliver a comprehensive long-term fundraising strategy from a diverse range of sources and aligned with organisational goals
Identify, cultivate and secure income from:
Trusts and foundations
Corporate sponsorships and partnerships
Individual giving (Memberships, patrons, major donors)
Legacies
Identify opportunities from trusts and foundations and lead on writing compelling funding applications and proposals
Steward existing funders and build long-term relationships with individual donors and high net worth individuals
Oversee and build our Membership scheme
Work with senior leadership and board members to support fundraising initiatives
Ensure compliance with fundraising regulations and best practice
Communications & Marketing
Oversee an integrated communications and marketing strategy to drive ticket sales and audience growth
Oversee campaign planning for all visiting shows, ensuring strong collaboration with visiting producers
Manage brand positioning, tone of voice, and visual identity across all channels
Lead on digital strategy including website, email marketing, and social media
Oversee press and PR activity, including media relationships and crisis communications
Monitor and analyse campaign performance, using data to inform future strategies
Ensure communications effectively engage audiences, supporters, artists, partners and stakeholders
Partnership and Stakeholder engagement
Act as a key external ambassador for the theatre
Build relationships with local businesses, community organisations, cultural partners and civic stakeholders
Liaise with the Government of Jersey, cultural partners, and community organisations
Support board engagement in communications and fundraising activity
Represent Jersey Opera House at networking events, conferences and sector meetings
Staff Management & Scheduling
Manage the team of permanent and casual staff.
Through the appraisal process:
agree objectives and performance measures for each staff member
review performance and give clear feedback
identify and agree training and development needs
Keep abreast of, and work in accordance with, current industry agreements and to observe Employment Law
Oversee communication and marketing budgets (prepared by the Communications Manager) and monitor these on a regular basis to ensure that budgets are maintained at all times
Prepare fundraising budgets and monitor these on a regular basis to ensure that budgets are maintained at all times
Liaise with the Head of Finance to ensure accurate reporting and annual forecasting
Prepare reports for CEO, the board and funders
General
Always act in the best interests of Jersey Opera House
Take positive action to promote Equal Opportunities in all aspects of the work of Jersey Opera House
Agree to abide by Jersey Opera House policies such as Health and Safety, Safeguarding etc
Maintain confidentiality in all areas relating to Jersey Opera House
Undertake any other reasonable duties as requested
Person Specification
Essential Experience & Skills
Experience: significant experience in fundraising, communications and marketing with proven results
Knowledge: proven track record of achieving successful fundraising targets and delivering effective marketing campaigns
Leadership: strong management and team leadership skills with the ability to motivate, inspire and give feedback
Relationships: excellent interpersonal skills, with proven ability to build trust-based relationships internally and externally
Communications: excellent written and verbal communications skills
Finance: experience managing budgets and meeting financial targets
Experience: within the arts, culture or charity sector; using CRM and/or fundraising systems
Knowledge: experience of the public funding environment; understanding of digital marketing analytics
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