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- Tasks: Supervise daily shop operations and ensure customer satisfaction.
- Company: Join a dynamic team in Pensacola focused on service excellence.
- Benefits: Competitive pay, supportive work environment, and growth opportunities.
- Why this job: Be the key link between customers and our service team, making a real difference.
- Qualifications: High school diploma and two years of customer service experience required.
- Other info: Physical stamina needed; background checks will be conducted.
The predicted salary is between 28800 - 48000 £ per year.
Responsibilities:
- Assists in supervision of day-to-day shop operations and serves as liaison between customer and service department.
- Oversees workflow and schedules (shop and/or field), interviews new candidates, and provides performance input.
- Assists the Service Manager as needed and ensures customer satisfaction by making sure equipment is fixed right the first time, and repairs are completed efficiently and when promised.
Qualifications:
- High school diploma.
- At least two years of related work in a customer service capacity.
- Ability to lift 75 pounds, stand for long periods of time and evidence of technical education.
Equal Opportunity Employer and Drug Free Workplace. Background and motor vehicle checks will be conducted.
Commercial Service Advisor – Pensacola in Birmingham employer: Jerry Pate Company
Contact Detail:
Jerry Pate Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Service Advisor – Pensacola in Birmingham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your past work or any relevant certifications to the interview. This will help us see how you can contribute to our team right away.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Commercial Service Advisor – Pensacola in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant technical skills. We want to see how your background aligns with the role of a Commercial Service Advisor, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Pensacola. Share specific examples of how you've ensured customer satisfaction in previous roles – we love a good story!
Show Off Your Communication Skills: As a liaison between customers and the service department, strong communication is key. In your application, highlight any experiences where you’ve successfully managed customer expectations or resolved issues. We’re all about teamwork and clear communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at Jerry Pate Company
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Commercial Service Advisor. Familiarise yourself with the day-to-day operations of a service department and think about how your previous experience aligns with these tasks.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to share specific examples of how you've successfully handled customer issues in the past. Highlight your ability to ensure customer satisfaction and how you’ve contributed to a positive service experience.
✨Demonstrate Team Leadership
As you'll be overseeing workflow and possibly interviewing new candidates, it’s important to convey your leadership skills. Think of instances where you’ve led a team or improved processes, and be ready to discuss how you can bring that experience to the table.
✨Prepare for Technical Questions
Given the technical nature of the job, brush up on relevant technical knowledge. Be ready to discuss equipment repairs and maintenance, as well as any technical education you have. This will show that you’re not just a people person but also technically savvy.
