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- Tasks: Lead funeral services with compassion and professionalism, supporting families during difficult times.
- Company: Join Dignity Funerals, a trusted name in end-of-life care across the UK.
- Benefits: Enjoy 30-33 days annual leave, training, and a supportive team environment.
- Why this job: Make a meaningful impact by helping families navigate their toughest moments with dignity.
- Qualifications: Experience in funeral services, excellent communication skills, and a Full UK Driving Licence required.
- Other info: Flexible working hours, including weekends and on-call duties, are essential.
The predicted salary is between 27000 - 36000 £ per year.
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Position: Funeral Director
Location: Frederick W. Paine Funeral Directors
Job Type: Full-Time, Permanent
Salary: £32,177.00 per annum
We\’re looking for an experienced and compassionate individual to join our team as a Funeral Director at Frederick W. Paine Funeral Directors, Surrey. You\’ll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life\’s most challenging moments. As a representative of both the local brand and the wider Dignity Group, you\’ll also play an important role in engaging with the local community and building trusted relationships.
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
As a Funeral Director, you\’ll lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity\’s values within your community. As a representative of both your local branch and the wider Dignity Group, you\’ll help maintain our trusted presence in the community.
Key Responsibilities
- Lead and conduct funeral services in a dignified, respectful, and professional manner
- Support families with empathy and guidance throughout the funeral process
- Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services
- Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards
- Oversee funeral logistics on the day, including timings, team direction, and venue setup
- Assist with coffin preparation, handling of the deceased, and chapel duties where required
- Provide leadership and mentoring to less experienced team members
- Support with local community engagement and promotion of the brand you represent
- Uphold health and safety, compliance, and professional standards at all times
About You
We\’re Looking For Someone Who
- Experienced in funeral service operations and conducting funerals
- Demonstrates excellent communication, leadership, and organisational skills
- Calm under pressure with a respectful, compassionate approach to service
- Physically capable of manual handling tasks, including coffin bearing
- Comfortable with direct contact with the deceased in varying circumstances
- Holds a Full UK Driving Licence (essential)
- Willing to work flexibly, including weekends and on-call duties as required
What We Offer
- A meaningful role supporting families when they need it most
- Full training and development, including Funeral Plan Consultancy
- Uniform and all necessary equipment provided
- 30 – 33 days annual leave, inclusive of bank holidays
- Company pension, employee assistance programme, and life assurance
We wouldn\’t be able to provide this essential service without our people. If you\’d like to be part of a compassionate team dedicated to delivering the highest standards of care – we\’d love to hear from you.
What are the next steps?
If this sounds like the next step in your career and you\’re ready to support families and lead with professionalism, simply hit the \’apply\’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
At Dignity, we\’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life\’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We\’re proud to offer a truly personal and attentive service – one that\’s tailored to the individual needs and wishes of every family we support.
We\’re Also Part Of The Wider Dignity Group, a Growing Organisation With The Unique Ability To Support Every Aspect Of End-of-life Planning And Care. This Includes
- Our Crematoria and Memorials Group, managing 45 crematoria nationwide
- Dignity Funeral Plans, giving people peace of mind by allowing them to plan ahead
- The recently acquired Farewill, a leading provider of online wills and probate services
Together, our goal is simple: to provide families with continuity, care, and clarity – from planning and preparation through to the funeral itself, and beyond.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
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Funeral Director employer: Jeroendenhartog
Contact Detail:
Jeroendenhartog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Funeral Director, building trust and rapport with families is crucial, so understanding local customs and preferences can set you apart.
✨Tip Number 2
Demonstrate your empathy and compassion during any interactions. Whether it's through networking events or informal conversations, showing that you genuinely care about supporting families will resonate well with potential employers.
✨Tip Number 3
Engage with local organisations and community groups. This not only helps you understand the community better but also positions you as a proactive candidate who is invested in making a difference.
✨Tip Number 4
Prepare to discuss your leadership experiences in detail. As a Funeral Director, you'll need to coordinate teams effectively, so showcasing your ability to lead under pressure will be key during interviews.
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and expectations of a Funeral Director. This will help you tailor your application to highlight relevant experiences and skills.
Craft a Compassionate Cover Letter: Write a cover letter that reflects your empathy and understanding of the sensitive nature of the role. Share personal anecdotes or experiences that demonstrate your compassion and ability to support families during difficult times.
Highlight Relevant Experience: In your CV, emphasise any previous experience in funeral services or related fields. Include specific examples of how you've successfully managed funeral operations or supported families, showcasing your leadership and organisational skills.
Proofread Your Application: Ensure your application is free from errors by proofreading it multiple times. Consider asking a friend or colleague to review it as well, as a fresh pair of eyes can catch mistakes you might have missed.
How to prepare for a job interview at Jeroendenhartog
✨Show Empathy and Compassion
As a Funeral Director, your role is deeply rooted in supporting families during challenging times. During the interview, demonstrate your understanding of this emotional aspect by sharing experiences where you provided comfort and guidance to others.
✨Highlight Leadership Skills
You'll be leading teams and coordinating services, so it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully managed teams or projects in the past, especially in high-pressure situations.
✨Understand the Community Engagement Aspect
Engaging with the local community is a key responsibility. Research the community served by Frederick W. Paine Funeral Directors and be ready to discuss how you would build relationships and promote the brand within that context.
✨Prepare for Practical Questions
Expect questions about handling logistics on the day of a funeral, including timings and team direction. Be prepared to discuss your approach to ensuring everything runs smoothly and meets the required standards.
