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- Tasks: Manage schedules and logistics for funeral services with care and professionalism.
- Company: Join Dignity Funerals, a trusted name in compassionate end-of-life care across the UK.
- Benefits: Enjoy 30-33 days annual leave, a company pension, and full training opportunities.
- Why this job: Make a meaningful impact by supporting families during sensitive moments with empathy and respect.
- Qualifications: Ideal candidates are organised, communicative, and comfortable with digital tools.
- Other info: Full-time, permanent role based in Clydebank, with opportunities for career development.
The predicted salary is between 22600 - 31500 £ per year.
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Position: Fleet / Diary Coordinator
Location: Dignity Funerals – Glasgow Care Centre, Clydebank.
Job Type: Full-Time, Permanent.
Salary: £28,188.28 per annum
We\’re looking for an organised and proactive individual to join our team as a Diary Coordinator at our Care Centre in Clydebank. In this pivotal role, you\’ll ensure the smooth delivery of funeral services by expertly managing schedules, resources, and communications across our care centres.
Based at our branch in Clydebank, you\’ll help oversee the logistical flow from first contact to final goodbye, coordinating vehicles, staff, and key documentation – all while maintaining exceptional standards of care and professionalism.
Why This Role Matters
At Dignity, we believe that every farewell deserves care, dignity, and respect. As a Diary Coordinator, you\’ll be instrumental in making that happen – ensuring everything behind the scenes runs smoothly, so our clients receive seamless service during life\’s most sensitive moments.
The Role
This is a highly responsible and dynamic position that requires strong coordination, problem-solving, and communication skills. You\’ll work closely with the wider team to manage schedules and respond to daily operational demands.
Key Responsibilities
- Create and manage rota schedules for fleet and personnel based on funeral volumes
- Oversee logistics for removals, funeral bookings, and transportation of the deceased
- Coordinate documentation and liaise with third parties (e.g., doctors) to ensure smooth operations
- Allocate resources efficiently and monitor costs, striving to minimise inefficiencies
- Maintain high standards in Health and Safety compliance across all working practices
- Support out-of-hours duties as required
About You
We\’re Looking For Someone Who
- Is goal-oriented and committed to delivering results under pressure
- Communicates clearly, confidently, and compassionately
- Can think critically and solve operational problems efficiently
- Has strong organisational skills and attention to detail
- Works well independently and as part of a team
- Is comfortable with digital tools and willing to learn new systems
- Is flexible and responsive to the changing needs of the service
- Understands the importance of empathy in emotionally sensitive situations
What We Offer
- A meaningful career supporting families in difficult times
- Full training and opportunities for career development
- 30 – 33 days annual leave, inclusive of bank holidays
- Company pension, life assurance, and employee assistance programme
- Uniform and all necessary equipment provided
- Annual company bonus
We wouldn\’t be able to provide this essential service without our people. If you\’d like to be part of a compassionate team dedicated to delivering the highest standards of care – we\’d love to hear from you.
What are the next steps?
To join us in this role, simply hit the \’apply\’ button to submit your application and a member of our Talent Acquisition Team will be in touch!
About Us
At Dignity, we\’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life\’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We\’re proud to offer a truly personal and attentive service – one that\’s tailored to the individual needs and wishes of every family we support.
We\’re Also Part Of The Wider Dignity Group, a Growing Organisation With The Unique Ability To Support Every Aspect Of End-of-life Planning And Care. This Includes
- Our Crematoria and Memorials Group, managing 45 crematoria nationwide
- Dignity Funeral Plans, giving people peace of mind by allowing them to plan ahead
- The recently acquired Farewill, a leading provider of online wills and probate services
Together, our goal is simple: to provide families with continuity, care, and clarity – from planning and preparation through to the funeral itself, and beyond.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
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Fleet / Diary Coordinator employer: Jeroendenhartog
Contact Detail:
Jeroendenhartog Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet / Diary Coordinator
✨Tip Number 1
Familiarise yourself with the funeral industry and the specific challenges it faces. Understanding the emotional sensitivity required in this role will help you demonstrate your empathy and commitment during any discussions.
✨Tip Number 2
Network with professionals in the funeral services sector. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or rota that reflects how you would manage resources effectively. This practical demonstration can set you apart during interviews.
✨Tip Number 4
Be ready to discuss your problem-solving abilities with real-life examples. Think of situations where you've had to coordinate multiple tasks under pressure, as this will highlight your suitability for the role.
We think you need these skills to ace Fleet / Diary Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Fleet / Diary Coordinator. Emphasise your organisational skills, problem-solving abilities, and any experience in logistics or scheduling.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of Dignity Funerals that resonate with you, such as their commitment to care and professionalism during sensitive times.
Highlight Relevant Skills: In your application, clearly outline your communication skills, attention to detail, and ability to work under pressure. Provide examples of how you've successfully managed schedules or coordinated resources in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Jeroendenhartog
✨Show Your Organisational Skills
As a Fleet / Diary Coordinator, your ability to manage schedules and resources is crucial. Be prepared to discuss specific examples from your past experiences where you successfully organised complex tasks or events.
✨Demonstrate Empathy and Communication
This role involves working in sensitive situations. Highlight your communication skills and provide examples of how you've handled emotionally charged scenarios with compassion and professionalism.
✨Prepare for Problem-Solving Questions
Expect questions that assess your critical thinking and problem-solving abilities. Think of instances where you faced logistical challenges and how you resolved them efficiently.
✨Familiarise Yourself with Digital Tools
Since the role requires comfort with digital tools, research any software or systems commonly used in fleet management or scheduling. Showing that you're tech-savvy can give you an edge in the interview.
