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- Tasks: Support families during sensitive moments and deliver meaningful funeral services.
- Company: Join Dignity, a trusted name in funeral care with over 200 years of history.
- Benefits: Enjoy competitive salary, generous holiday allowance, and professional development opportunities.
- Why this job: Make a real difference in people's lives by providing compassionate support.
- Qualifications: Empathy, professionalism, and a Full UK Driving Licence are essential; no prior experience needed.
- Other info: Flexible hours and comprehensive training provided to help you succeed.
The predicted salary is between 22600 - 25600 £ per year.
Position: Funeral Service Operative
Location: Powell Funeral Directors, Ware
Job Type: 38.33 Hours per week
Salary: £25,652.00 per annum plus on-call payments
We are looking for a compassionate and reliable individual to join our team as a Funeral Service Operative (Level One). This role offers the opportunity to support families during one of life’s most sensitive moments, playing a key part in delivering respectful and meaningful services that genuinely make a difference.
Why This Role Matters...
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured throughout the entire way.
Your Impact And Responsibilities...
Being a Funeral Service Operative means playing a central part in one of life’s most significant moments. You’re often the first person a grieving family meets, and your presence can shape how they remember the most difficult of days. This role calls for empathy, confidence, and attention to detail. You are entrusted with the role of taking care of our deceased and ensuring our families’ wishes can be met. You conduct yourself with respect & dignity, understanding the privilege it is to undertake the work you do.
- Provide dignified and professional care for the deceased
- Support Funeral Directors in delivering seamless service and ceremonial work
- Drive and operate specialist vehicles (including hearses, limousines and private ambulances)
- Maintain high standards of presentation for vehicles and facilities, and ensure they are well-maintained
- Participate in an out-of-hours on-call rota (including nights/weekends) to support families - providing out-of-hours support, including dignified collection and transfer of the deceased into care.
- Bring the deceased into our care from the place of death - including private homes, hospitals, hospices, or public spaces - under varying circumstances
- Prepare the deceased (washing, dressing, presentation) in accordance with family, religious, or cultural wishes
- Support with chapel visits and interactions with families in a calm and respectful manner
- Carry out all duties involving the deceased with the utmost care and professionalism
Skills and Knowledge...
We are looking for someone who:
- Demonstrates empathy, professionalism, and composure under pressure
- Has a respectful, caring approach when supporting both colleagues and families
- Is physically capable of manual handling tasks, including lifting and carrying
- Is comfortable working in direct contact with the deceased in a variety of conditions
- Is reliable, flexible, and able to work outside standard hours when needed
- Takes pride in presenting themselves in a professional and dignified manner
- Holds a Full UK Driving Licence (essential)
No previous funeral experience is necessary - complete training, uniform, and support will be provided.
What We Offer...
- Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
- Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
- Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
- Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.
- Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.
What are the next steps?
To join us in this role, hit the 'apply' button to submit your application, and a member of our Talent Acquisition Team will be in touch.
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
We are now building the UK’s leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country’s most prominent will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care.
FCA Statement
The FCA regulates us so that some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.
We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions; therefore, we recommend submitting your application early.
Funeral Service Operative in Ware employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Operative in Ware
✨Tip Number 1
First things first, make sure you research Dignity and their values. Understanding their commitment to compassion and professionalism will help you connect with the team during interviews. Show them you’re not just looking for any job, but that you genuinely want to be part of their mission.
✨Tip Number 2
When you get the chance to chat with someone from the team, don’t hold back! Ask questions about their experiences and what they love about working there. This shows your interest and helps you gauge if it’s the right fit for you too.
✨Tip Number 3
Be ready to demonstrate your empathy and composure during the interview. Share personal stories or experiences where you’ve had to support someone in a tough situation. This will highlight your suitability for the role and show you understand the importance of the work.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Dignity family.
We think you need these skills to ace Funeral Service Operative in Ware
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your empathy shine through. This role is all about supporting families during tough times, so share any experiences that highlight your caring nature.
Be Professional and Respectful: Make sure your application reflects the professionalism we value at Dignity. Use a respectful tone and pay attention to detail in your writing – it shows you take this seriously!
Highlight Relevant Skills: Even if you don’t have direct funeral experience, focus on skills that relate to the role. Talk about your reliability, flexibility, and any experience working under pressure or in sensitive situations.
Apply Through Our Website: We encourage you to hit that 'apply' button on our website! It’s the best way to ensure your application gets to us directly and makes it easier for our Talent Acquisition Team to connect with you.
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Show Your Compassion
In this role, empathy is key. Make sure to express your understanding of the sensitive nature of the job during the interview. Share any personal experiences that highlight your ability to support others in difficult times.
✨Demonstrate Professionalism
Dress smartly and maintain a calm demeanour throughout the interview. This role requires a respectful approach, so showing that you can present yourself professionally will go a long way in making a positive impression.
✨Be Prepared for Practical Questions
Expect questions about how you would handle specific situations involving the deceased or grieving families. Think through scenarios beforehand and be ready to discuss how you would approach them with care and dignity.
✨Highlight Your Flexibility
This position may require working outside standard hours, so be sure to mention your availability and willingness to adapt. Discuss any previous experiences where you had to be flexible, as this will show your commitment to supporting families when they need it most.
