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- Tasks: Lead compassionate funeral arrangements and support families with care and professionalism.
- Company: Join Dignity, a trusted name in the funeral industry with over 200 years of history.
- Benefits: Enjoy competitive salary, private medical cover, generous holiday allowance, and professional development opportunities.
- Why this job: Make a meaningful impact by supporting families during their most challenging times.
- Qualifications: Empathy, leadership skills, and a commitment to high standards in service delivery.
- Other info: Flexible working hours with opportunities for career growth and development.
The predicted salary is between 33000 - 46200 £ per year.
We are looking for a compassionate and committed Senior Funeral Director to join our team at J Gorringe and Son Funeral Directors, as someone who takes pride in supporting families with care and professionalism. You will play a key leadership role in overseeing funeral arrangements, guiding and developing your team, and building strong relationships with local partners and the wider community to ensure every service is delivered with respect and excellence.
Your Impact And Responsibilities
- Deliver complex funeral arrangements with professionalism, ensuring all arrangements are respectful, appropriate, and reflect the client's wishes.
- Oversee branch standards and ensure timely, high-quality care of the deceased.
- Participate in an out-of-hours on-call rota (including nights/weekends) to support families, providing dignified collection and transfer of the deceased.
- Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 121s.
- Ensure back-of-house teams have clear responsibilities, and enable seamless scheduling and service coordination.
- Support the Cluster Manager in overseeing branch performance, audits and compliance processes.
- Identify service gaps and recommend improvements to processes and training.
- Ensure funeral plan banks are replenished.
- Ensure all team members are Funeral Plan Consultant (FPC) trained.
Skills And Knowledge
- Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation and service delivery.
- Empathetic, service-oriented and committed to excellent client outcomes.
- Understanding of the nature of the role and prepared to assist families whenever needed, ensuring continuous care and operational effectiveness.
- Able to follow strict procedures, maintain accurate records and ensure adherence to legal and company regulations.
- Confident working independently and thrives on delivering results.
- Flexibility to work evenings, weekends and on-call.
- Understanding of operational efficiency, service offerings and financial considerations within the funeral industry.
What We Offer
- Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes or pursue a qualification through our apprenticeship programme.
- Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- Private Medical Cover: Comprehensive Bupa private medical cover.
- Life Assurance Cover: Life assurance cover, securing your family's future.
- Health & Wellbeing Programme: Employee assistance programme that supports your health and wellbeing.
- Holiday Allowance: Generous leave entitlement of 30-33 days per year, inclusive of bank holidays.
- Pension Scheme: Contributory pension scheme, helping you save for a secure retirement.
Next Steps
If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion and professionalism.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products and create a more inclusive and better place to work. Whoever you are, wherever you're from and whatever your life looks like, we'd love to hear from you.
Senior Funeral Director employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Funeral Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the funeral industry or related fields. Attend local events or community gatherings where you can meet potential employers and showcase your passion for the role.
✨Tip Number 2
Prepare for interviews by practising common questions specific to the funeral industry. Think about how you would handle sensitive situations and demonstrate your empathy and professionalism during mock interviews with friends or family.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience in guiding teams and improving processes. Highlight any past successes in managing funeral arrangements and how you’ve built strong relationships within the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at J Gorringe and Son Funeral Directors.
We think you need these skills to ace Senior Funeral Director
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your empathetic side. Share experiences where you've supported others, especially in challenging times. This role is all about care and professionalism, so make sure that shines through!
Tailor Your CV: Don’t just send a generic CV! Highlight your relevant experience in funeral services and leadership. We want to see how your skills align with our values and the responsibilities of the Senior Funeral Director role.
Be Clear and Concise: When writing your cover letter, keep it straightforward. Clearly outline why you’re the perfect fit for this position. We appreciate clarity and directness, so avoid fluff and get straight to the point!
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Funeral Director. Familiarise yourself with the key aspects of overseeing funeral arrangements and leading a team. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Compassionate Side
In this role, empathy is crucial. Prepare examples from your past experiences where you've supported families during difficult times. Highlight your ability to provide care and professionalism, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Be ready to discuss your leadership style and how you motivate a team. Think of specific instances where you've led a team to success or improved processes. This will show that you're not just a fit for the role but also someone who can elevate their standards.
✨Prepare Questions About Their Values
At the end of the interview, ask insightful questions about the company's values and community involvement. This shows your genuine interest in their mission and helps you gauge if their culture aligns with your own values.
