Casual Funeral Service Specialist in Portsmouth

Join to apply for the Casual Funeral Service Specialist role at Jeroen den Hartog Photography & Image Processing.

Position

Funeral Service Arranger

Location

A.G Stapleford and Sons, Covering Branches across Portsmouth

Job Type

Casual

Salary

£12.87 per hour

Why This Role Matters

At Dignity, every farewell matters. As a Funeral Service Specialist, you\’ll ensure that families always receive the same warmth, professionalism, and attention to detail – no matter which location they walk into.

The Role

This flexible role will see you stepping in across multiple funeral homes, supporting with funeral arrangements and daily branch operations. You\’ll work closely with families to guide them through the process, ensuring each service is planned with care and compassion.

Key Responsibilities

• Support families with empathy, professionalism, and attention to detail
• Arrange funerals in line with individual wishes, cultural practices, and legal requirements
• Travel between funeral homes to provide cover as needed – supporting with arrangements, branch duties, and ceremonial activities
• Manage multiple funeral arrangements simultaneously at different stages of progress
• Liaise with ministers, celebrants, florists, and other suppliers
• Guide families through Funeral Plan options as trained
• Represent the brand and Dignity in each community with consistency and compassion
• Train in Funeral Conducting to assist with ceremonial duties during busy periods
• Maintain branch presentation, administration, and customer care standards across all locations

About You

• Brings compassion, professionalism, and calm under pressure
• Thrives in changing environments and enjoys supporting different teams
• Has excellent communication, administration, and organisational skills
• Is confident managing multiple tasks and arrangements at varying stages
• Holds a Full UK Driving Licence and is comfortable with regular travel between locations
• Is comfortable working in settings where the deceased may be resting, including preparation areas and chapel visits
• Has flexibility to work occasional weekends
• Previous experience in funeral care, administration, or a customer‑facing role is beneficial – but full training will be provided

What We Offer

• A meaningful role supporting families when they need it most
• Full training and development, including Funeral Plan Consultancy and Funeral Conducting
• The opportunity to work flexibly across a network of funeral homes
• Uniform and all necessary equipment provided
• 28 days annual leave (accrued)
• Company pension, employee assistance programme, and life assurance

Next Steps

To join us in this role, simply click the ‘apply’ button to submit your application and a member of our Talent Acquisition Team will be in touch!

About Us

At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA‑regulated organisation, we are committed to adopting the highest standards…

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences…

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.