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- Tasks: Lead funeral services, support families, and coordinate logistics with compassion and professionalism.
- Company: Join Dignity, a trusted name in funeral services, dedicated to supporting families during tough times.
- Benefits: Enjoy 30-33 days annual leave, full training, and a supportive work environment.
- Why this job: Make a meaningful impact by helping families through their most challenging moments with care and dignity.
- Qualifications: Experience in funeral services, excellent communication skills, and a Full UK Driving Licence required.
- Other info: Flexible working hours, including weekends and on-call duties, are essential for this role.
The predicted salary is between 29644 - 37000 £ per year.
Location: Chappell & Rice Funeral Directors, East Grinstead
Job Type: Full-time, permanent
Salary: £29,644.00 per annum
We are looking for an experienced and compassionate individual to join our team as a Funeral Director at Chappell & Rice Funeral Directors in East Grinstead. You will oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life’s most challenging moments. As a representative of both the local brand and the wider Dignity Group, you will also play an important role in engaging with the local community and building trusted relationships.
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
As a Funeral Director, you will lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity’s values within your community. As a representative of both your local branch and the wider Dignity Group, you will help maintain our trusted presence in the community.
Key Responsibilities:
- Lead and conduct funeral services in a dignified, respectful, and professional manner
- Support families with empathy and guidance throughout the funeral process
- Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services
- Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards
- Oversee funeral logistics on the day, including timings, team direction, and venue setup
- Assist with coffin preparation, handling of the deceased, and chapel duties where required
- Provide leadership and mentoring to less experienced team members
- Support with local community engagement and promotion of the brand you represent
- Uphold health and safety, compliance, and professional standards at all times
About You
We are looking for someone who:
- Is experienced in funeral service operations and conducting funerals
- Demonstrates excellent communication, leadership, and organisational skills
- Is calm under pressure with a respectful, compassionate approach to service
- Is physically capable of manual handling tasks, including coffin bearing
- Is comfortable with direct contact with the deceased in varying circumstances
- Holds a Full UK Driving Licence (essential)
- Is willing to work flexibly, including weekends and on-call duties as required
What We Offer
- A meaningful role supporting families when they need it most
- Full training and development, including Funeral Plan Consultancy
- Uniform and all necessary equipment provided
- 30 - 33 days annual leave, inclusive of bank holidays
- Company pension, employee assistance programme, and life assurance
We wouldn’t be able to provide this essential service without our people. If you would like to be part of a compassionate team dedicated to delivering the highest standards of care - we would love to hear from you.
What are the next steps?
If this sounds like the next step in your career and you are ready to support families and lead with professionalism, simply hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
At Dignity, we are here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We are proud to offer a truly personal and attentive service - one that is tailored to the individual needs and wishes of every family we support.
We are also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end-of-life planning and care.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Mobile Funeral Director employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Funeral Director
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the cultural and emotional aspects of funerals in East Grinstead will help you connect better with families and demonstrate your commitment to providing compassionate service.
✨Tip Number 2
Network with professionals in the funeral industry. Attend local events or join relevant groups to meet others in the field. Building relationships can lead to valuable insights and recommendations that may help you stand out as a candidate.
✨Tip Number 3
Showcase your leadership skills by volunteering for community events or initiatives related to end-of-life care. This not only demonstrates your commitment but also provides practical experience that aligns with the responsibilities of a Funeral Director.
✨Tip Number 4
Prepare for the interview by reflecting on your experiences in handling sensitive situations. Be ready to discuss how you've supported families in the past, as this will highlight your empathy and ability to manage the emotional aspects of the role.
We think you need these skills to ace Mobile Funeral Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Mobile Funeral Director. Familiarise yourself with the key aspects of the role, such as leading funeral services and supporting families during difficult times.
Tailor Your CV: Customise your CV to highlight relevant experience in funeral service operations. Emphasise your communication, leadership, and organisational skills, as well as any specific experiences that demonstrate your compassion and ability to handle sensitive situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and your passion for providing compassionate care. Use specific examples from your past experiences to illustrate how you meet the qualifications outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial in this line of work.
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Show Empathy and Compassion
As a Funeral Director, your role is deeply rooted in supporting families during challenging times. During the interview, demonstrate your understanding of this emotional aspect by sharing experiences where you provided comfort and guidance to others.
✨Highlight Your Leadership Skills
This position requires strong leadership abilities. Be prepared to discuss specific instances where you successfully led a team or coordinated complex operations, showcasing your organisational skills and ability to remain calm under pressure.
✨Understand the Community Engagement Aspect
Engaging with the local community is crucial for this role. Research Chappell & Rice Funeral Directors and be ready to discuss how you can contribute to building trusted relationships within the community, perhaps by sharing ideas for local outreach initiatives.
✨Prepare for Practical Scenarios
Expect questions that assess your practical knowledge of funeral operations. Brush up on logistics, health and safety standards, and the handling of ceremonial elements to demonstrate your readiness for the responsibilities of the role.
