At a Glance
- Tasks: Drive funeral plan sales through coaching and support for regional teams.
- Company: Join Dignity, a trusted name in end-of-life care with over 200 years of history.
- Benefits: Enjoy a competitive salary, car allowance, healthcare, and generous leave.
- Why this job: Make a meaningful impact while helping families during challenging times.
- Qualifications: Sales experience, strong communication skills, and a passion for coaching others.
- Other info: Be part of a diverse team dedicated to compassionate service.
The predicted salary is between 36000 - 60000 £ per year.
Location: London/South East of England
Job Type: Full-Time / Permanent
Salary: £45,000 per annum + £4,000 company car allowance
Are you a self-motivated individual with a strong background in sales and a passion for helping others? We are seeking a driven and personable Funeral Plan Sales Manager to champion the growth of funeral plan sales across Dignity's branch network in the London/South East - including Surrey, London, Kent and surrounding areas. If you have the initiative, commercial acumen, and people skills to make a meaningful impact, we want to hear from you.
The Role
This is a field-based, regional role focused on driving sales performance through coaching, training, and compliance. Working closely with our funeral home teams and Business Leaders, you will spend a minimum of four days per week in the field, supporting local teams, identifying growth opportunities, and delivering structured coaching.
Key Responsibilities
- Drive Funeral Plan sales by coaching and supporting regional teams.
- Deliver structured one-to-one coaching and team workshops.
- Support new consultants with induction and ongoing training.
- Monitor and respond to customer feedback, cancellations and complaints.
- Promote ethical, customer-first sales behaviours.
- Ensure compliance with FCA and internal standards.
- Maintain accurate records to demonstrate competency and outcomes.
- Lead by example across the region, motivating and energising others.
About You
We are looking for someone who:
- Has experience in a sales or customer-focused environment.
- Is self-motivated and confident working independently.
- Enjoys coaching others and providing performance feedback.
- Has strong time management and planning skills.
- Communicates effectively and builds strong relationships.
- Is comfortable working in a compliance-driven setting.
- Is sensitive to the needs of bereaved families, or open to learning.
- Brings resilience and adaptability to a fast-paced, field-based role.
What We Offer
- Annual salary of up to £45,000.
- £4,000 annual car allowance.
- 25 days annual leave + bank holidays.
- BUPA private healthcare (Self).
- Company pension, life assurance, and employee assistance programme.
- Annual company bonus.
- Full training and support from regional and central teams.
What are the next steps?
If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, simply click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK's leading end of life company. As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care.
Here to help, whenever you need.
FCA Statement
We're regulated by the FCA, so some roles may be subject to background checks.
Equality, Diversity and Inclusion
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know.
Unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Sales Manager in Maidstone employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager in Maidstone
✨Tip Number 1
Get to know the company inside out! Research Dignity's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales management and coaching. Think about your past experiences and how they align with the role. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Manager role. Highlight your sales achievements and any coaching or training experience you've had, as these are key to what we're looking for.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our mission. Share specific examples of how you've driven sales or supported teams in the past to make your application stand out.
Showcase Your People Skills: Since this role involves coaching and building relationships, make sure to highlight your interpersonal skills. We want to see how you've successfully communicated and motivated others in previous roles.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly, and you'll be guided through the next steps by our Talent Acquisition Team.
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and strategies. Be ready to discuss your past experiences in sales, especially how you've driven performance and coached others. This role is all about helping teams grow, so show them you know what it takes!
✨Show Your People Skills
Since this position involves a lot of coaching and relationship-building, be prepared to demonstrate your interpersonal skills. Think of examples where you've successfully motivated a team or handled customer feedback. They want to see that you can connect with people!
✨Understand the Compliance Landscape
Familiarise yourself with FCA regulations and internal compliance standards relevant to the funeral industry. Being able to discuss how you ensure compliance while driving sales will set you apart as a candidate who understands the importance of ethical practices.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a complaint or coaching a struggling team member. Prepare your responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and outcomes.