At a Glance
- Tasks: Lead funeral services with professionalism and support families through difficult times.
- Company: Join Dignity, a trusted name in funeral care with over 200 years of history.
- Benefits: Enjoy competitive salary, generous holiday allowance, and health & wellbeing programmes.
- Why this job: Make a meaningful impact by helping families during their most challenging moments.
- Qualifications: Experience in leading funerals and excellent communication skills are essential.
- Other info: Be part of a diverse team dedicated to compassionate end-of-life care.
The predicted salary is between 28000 - 36000 £ per year.
This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals' cultural and religious beliefs. You will coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day.
Responsibilities
- Lead funeral services with professionalism and attention to detail
- Run preāfuneral briefings to ensure everything is clearly understood and wellācoordinated
- Offer a consultative approach ā helping families explore available options and understand what's possible
- Collaborate with arrangers, specialists, FDs and care teams
- Support the team in managing the diary, resources and records
- Assist with coffin preparation, handling of the deceased, and chapel duties where required
- Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development
- Support local community engagement and promotion of the brand you represent ā build relationships with care homes, celebrants and local religious and ethnic groups
- Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination
Skills and Knowledge
- Previous experience leading funerals, working with the deceased and supporting families
- Inādepth knowledge of funeral processes, legal and regulatory requirements
- Excellent communication, leadership, and organisational skills
- Calm under pressure with a respectful, compassionate approach to service
- Physically capable of manual handling tasks, including coffin bearing
- Able to work flexibly, including weekends and onācall
- A Full UK Driving Licence (essential)
What We Offer
- Professional development: induction plan and opportunities for ināhouse development programmes or apprenticeship
- Bonus potential: the possibility of earning additional bonuses
- Life assurance cover: peace of mind for your family
- Health & wellbeing programme: employee assistance programme
- Holiday allowance: 30ā33 days per year inclusive of Bank Holidays
- Pension scheme: contributory pension scheme for future planning
Next Steps
If this sounds like the next step in your career and you are ready to support families and lead with professionalism, hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to shaping modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support before and after the funeral. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in endāofālife care.
FCA Statement
The FCA regulates us so that some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive workplace. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. If there is anything you need to make the process more accessible, please let us know.
Funeral Director in London employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Funeral Director in London
āØTip Number 1
Network like a pro! Reach out to people in the funeral industry, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors that you didnāt even know existed.
āØTip Number 2
Prepare for interviews by practising common questions related to funeral services. Think about how you can showcase your experience and compassion. We want to see how you handle tough situations with grace!
āØTip Number 3
Showcase your leadership skills! Be ready to discuss how you've mentored others or led teams in previous roles. Highlighting your ability to guide and support will set you apart from the crowd.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets noticed. Plus, it shows youāre genuinely interested in joining our team at Dignity.
We think you need these skills to ace Funeral Director in London
Some tips for your application š«”
Show Your Passion: When writing your application, let your passion for helping families shine through. We want to see how much you care about providing compassionate service and supporting individuals during difficult times.
Be Specific About Your Experience: Make sure to highlight your previous experience in leading funerals and working with the deceased. We love details, so share specific examples that demonstrate your expertise and understanding of funeral processes.
Tailor Your Application: Donāt just send a generic application! Tailor your CV and cover letter to reflect the skills and knowledge mentioned in the job description. This shows us that youāve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way to ensure your application gets to the right people and helps us keep track of all applicants efficiently. Plus, itās super easy!
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
āØKnow Your Funeral Processes
Make sure you brush up on your knowledge of funeral processes and legal requirements. Being able to discuss these confidently will show that youāre serious about the role and understand the responsibilities that come with it.
āØShow Compassion and Respect
This role is all about supporting families during a difficult time. Be prepared to demonstrate your compassionate approach in the interview. Share examples from your past experiences where youāve shown empathy and respect for individuals' cultural and religious beliefs.
āØPrepare for Team Coordination Questions
Since you'll be leading teams, expect questions about how you manage and coordinate with others. Think of specific instances where you successfully led a team or handled a challenging situation, and be ready to discuss your leadership style.
āØAsk Thoughtful Questions
At the end of the interview, donāt forget to ask insightful questions about the company culture, training opportunities, or community engagement initiatives. This shows your genuine interest in the role and helps you determine if it's the right fit for you.