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- Tasks: Support families in creating meaningful memorials with care and compassion.
- Company: Join Dignity, a trusted leader in end-of-life services with over 200 years of history.
- Benefits: Competitive salary, commission scheme, generous leave, and ongoing training.
- Why this job: Make a real difference in people's lives while developing your interpersonal skills.
- Qualifications: Empathy, strong communication skills, and experience in client support or retail.
- Other info: Full training provided and opportunities for career growth in a supportive environment.
The predicted salary is between 27000 - 27000 £ per year.
Join to apply for the Memorial Consultant role at Jeroen den Hartog Photography & Image Processing.
Location: Craigton Crematorium, Glasgow
Job Type: Full-Time, Permanent (includes Saturdays)
Salary: £27,000 per annum + sales based commission
Are you a compassionate, empathetic individual with strong interpersonal skills? We are seeking a Memorial Consultant to join our team at Craigton Crematorium, where you will support families in creating lasting tributes for their loved ones. This role blends care, consultation, and support.
Why This Role Matters
At CMG, we help families create meaningful memorials that honour the lives of their loved ones. As a Memorial Consultant, you will guide clients with care, offer suitable options, and ensure each memorial is a true reflection of the person being remembered.
The Role
As a Memorial Consultant, you will work with families to help them choose and personalise memorials that suit their wishes and budget. You will provide clear, compassionate advice while maintaining excellent client service and meeting agreed performance goals.
Key Responsibilities
- Meet with families to discuss and recommend memorial options, including plaques, headstones, and garden placements.
- Guide clients through the memorial selection, personalisation, and installation process.
- Maintain accurate records of client interactions and orders.
- Coordinate with site teams, suppliers, and administrative colleagues to ensure smooth order processing.
- Participate in site events, memorial open days, and community engagement activities.
About You
We’re Looking For Someone Who:
- Has a natural empathy and ability to support grieving families with sensitivity.
- Possesses strong interpersonal and communication skills.
- Is a confident communicator with strong active listening skills.
- Is organised and detail-oriented, with excellent administrative abilities.
- Has experience in client support, retail, bereavement services, or similar client-facing roles.
- Is comfortable using IT systems to manage client records and documentation.
What We Offer
- A role that makes a meaningful difference in the lives of families.
- Full training and ongoing support.
- 22-25 days annual leave + bank holidays.
- Company pension, life assurance, and employee assistance programme.
- Memorial Sales based Commission Scheme.
- Annual company bonus.
What are the next steps?
If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, simply click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK’s leading end of life company.
As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care.
Here to help, whenever you need.
FCA Statement
We’re regulated by the FCA, so some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Memorial Consultant in Glasgow employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Memorial Consultant in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jeroen den Hartog Photography & Image Processing. Understanding their values and mission will help you connect better during your conversation.
✨Tip Number 2
Practice your empathy skills! As a Memorial Consultant, you'll be supporting grieving families. Role-play with a friend or family member to get comfortable with how to approach sensitive topics with care and compassion.
✨Tip Number 3
Showcase your interpersonal skills! During the interview, share examples of how you've successfully communicated with clients in the past. This will demonstrate your ability to connect with families and guide them through their choices.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Craigton Crematorium.
We think you need these skills to ace Memorial Consultant in Glasgow
Some tips for your application 🫡
Show Your Compassion: In your application, let your empathy shine through. Share experiences where you've supported others, especially in sensitive situations. This role is all about helping families, so we want to see that caring side of you!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets to the point while still showcasing your personality.
Highlight Relevant Experience: Make sure to mention any past roles that relate to client support or bereavement services. We’re looking for someone with a background that aligns with what we do, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Understand the Role
Before your interview, take some time to really understand what being a Memorial Consultant involves. Familiarise yourself with the types of memorials offered and think about how you would approach supporting families during their time of grief. This will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Show Your Empathy
This role requires a lot of compassion and empathy. During the interview, be prepared to share examples from your past experiences where you've supported someone through a difficult time. Highlight your interpersonal skills and how you can connect with grieving families on a personal level.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they support their staff. This not only shows your interest but also helps you determine if this is the right fit for you.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the interviewer’s questions and responding thoughtfully. It’s crucial for a Memorial Consultant to listen well, so demonstrating this skill in your interview will set you apart.
