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For Companies At a Glance
- Tasks: Support grieving families with empathy and professionalism while arranging meaningful funerals.
- Company: Join Dignity, a trusted funeral provider with over 200 years of history.
- Benefits: Generous holiday allowance, health programme, and professional development opportunities.
- Why this job: Make a real difference in people's lives during significant moments.
- Qualifications: Compassionate individuals with strong communication and organisational skills.
- Other info: Flexible hours, potential for bonuses, and a supportive team environment.
The predicted salary is between 12929 - 12929 £ per year.
We are looking for an empathetic and well-organised individual to join our team at H H Chamber & Son Funeral Directors as a Funeral Service Specialist (Level One). You will be the first person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism.
Why This Role Matters
Being a Funeral Service Specialist means playing a central part in one of life’s most significant moments. Your presence can shape how grieving families remember the difficult day.
Your Impact And Responsibilities
- Supporting families with empathy, professionalism, and attention to detail.
- Arranging funerals that meet family wishes, cultural practices, and legal requirements, offering all relevant products.
- Overseeing day-to-day branch operations, including administration and presentation.
- Liaising with suppliers such as ministers, celebrants, and florists.
- Leading chapel visits as required, supporting families with their requests.
- Raising awareness of funeral plans and contributing to plan sales within the branch.
- Representing the branch in the local community and contributing to outreach.
- Training in Funeral Conducting to assist with ceremonial duties during peak times.
- Upholding Dignity's standards of professionalism, care, and service.
Skills and Knowledge
- Compassion, calmness, and empathy in emotionally sensitive situations.
- Communication, organisation, and administrative skills – confident with legal paperwork.
- Confidence working independently, with branch-level responsibility.
- Comfortable in settings where the deceased may be resting, including chapel visits.
- Willingness to work flexibly (including weekends/on-call if needed).
- A full UK driving licence (desirable; ability to travel to client homes and local branches is important).
- Experience in customer service, care or administration (beneficial – training provided).
What We Offer
- Professional development: comprehensive induction and in-house development programmes, with opportunity to pursue a qualification through our apprenticeship programme.
- Commission potential: up to £2,000.00 OTE per annum.
- Bonus potential: additional bonuses for performance.
- Life assurance cover to secure your family's future.
- Health & wellbeing programme: employee assistance programme to support your health.
- Holiday allowance: generous leave entitlement of 30–33 days per year, inclusive of Bank Holidays.
- Pension scheme: contributory pension scheme for future security.
Next Steps
To apply, click the 'apply' button. A member of our Talent Acquisition Team will be in touch.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to shaping modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products and create a more inclusive workplace. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. If there’s anything you need to make the process more accessible, please let us know.
Funeral Service Specialist Level One employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Specialist Level One
✨Tip Number 1
Get to know the company! Research H H Chambers & Son Funeral Directors and understand their values. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your empathy skills! As a Funeral Service Specialist, you'll be supporting families during tough times. Role-play scenarios with friends or family to get comfortable with how to communicate compassionately and professionally.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the role and the company culture. They might share tips that could give you an edge in your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at H H Chambers & Son Funeral Directors.
We think you need these skills to ace Funeral Service Specialist Level One
Some tips for your application 🫡
Show Your Empathy: In your application, let us see your compassionate side! Share experiences where you've supported others, especially in tough situations. This role is all about being there for families, so we want to know how you can bring that warmth.
Be Organised: We love a well-structured application! Make sure your CV and cover letter are clear and easy to read. Highlight your organisational skills and any relevant experience, as this will show us you're ready to handle the day-to-day operations smoothly.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Funeral Service Specialist role. Mention specific responsibilities from the job description and how your skills match them. We appreciate when candidates do their homework!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures your application gets to the right people quickly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Understand the Role
Before your interview, take some time to really understand what being a Funeral Service Specialist Level One involves. Familiarise yourself with the responsibilities and the impact this role has on families during difficult times. This will help you articulate why you're a great fit for the position.
✨Show Empathy and Compassion
Since this role requires a high level of empathy, think of examples from your past experiences where you've demonstrated compassion in sensitive situations. Be ready to share these stories during your interview to show that you can handle the emotional aspects of the job.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress Professionally
Even though this is a part-time role, first impressions matter. Dress smartly and professionally for your interview to convey that you take the opportunity seriously and respect the nature of the work you'll be doing.
