At a Glance
- Tasks: Lead funeral services with compassion and professionalism, guiding families through tough times.
- Company: Join Dignity, a trusted name in funeral care, dedicated to supporting families with integrity.
- Benefits: Enjoy 30-33 days annual leave, a company pension, and full training provided.
- Why this job: Make a real difference in people's lives while working in a supportive and caring environment.
- Qualifications: Experience in funeral services, excellent communication skills, and a Full UK Driving Licence required.
- Other info: Flexible working hours, including weekends, and opportunities for community engagement.
The predicted salary is between 27000 - 36000 £ per year.
We're looking for an experienced and compassionate individual to join our team as a Funeral Director at Frederick W. Paine Funeral Directors, Surrey. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an important role in engaging with the local community and building trusted relationships.
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
As a Funeral Director, you'll lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity's values within your community.
Key Responsibilities
- Lead and conduct funeral services in a dignified, respectful, and professional manner
- Support families with empathy and guidance throughout the funeral process
- Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services
- Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards
- Oversee funeral logistics on the day, including timings, team direction, and venue setup
- Assist with coffin preparation, handling of the deceased, and chapel duties where required
- Provide leadership and mentoring to less experienced team members
- Support with local community engagement and promotion of the brand you represent
- Uphold health and safety, compliance, and professional standards at all times
About You
We're Looking For Someone Who:
- Is experienced in funeral service operations and conducting funerals
- Demonstrates excellent communication, leadership, and organisational skills
- Is calm under pressure with a respectful, compassionate approach to service
- Is physically capable of manual handling tasks, including coffin bearing
- Is comfortable with direct contact with the deceased in varying circumstances
- Holds a Full UK Driving Licence (essential)
- Is willing to work flexibly, including weekends and on-call duties as required
What We Offer
- A meaningful role supporting families when they need it most
- Full training and development, including Funeral Plan Consultancy
- Uniform and all necessary equipment provided
- 30 - 33 days annual leave, inclusive of bank holidays
- Company pension, employee assistance programme, and life assurance
We wouldn't be able to provide this essential service without our people. If you'd like to be part of a compassionate team dedicated to delivering the highest standards of care - we'd love to hear from you.
What are the next steps?
If this sounds like the next step in your career and you're ready to support families and lead with professionalism, simply hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
At Dignity, we're here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life's most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We're proud to offer a truly personal and attentive service - one that's tailored to the individual needs and wishes of every family we support.
We're Also Part Of The Wider Dignity Group, a Growing Organisation With The Unique Ability To Support Every Aspect Of End-of-life Planning And Care.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Funeral Director employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Familiarise yourself with the local community and its values. As a Funeral Director, you'll be representing both the local brand and Dignity Group, so understanding the community's needs and traditions can help you connect better with families.
✨Tip Number 2
Network with professionals in the funeral service industry. Attend local events or join relevant associations to meet others in the field. Building relationships can lead to valuable insights and potential job opportunities.
✨Tip Number 3
Demonstrate your empathy and leadership skills during any interactions you have with the company. Whether it's through informal conversations or during interviews, showing that you can handle sensitive situations with care will set you apart.
✨Tip Number 4
Be prepared to discuss your experience with funeral operations in detail. Highlight specific instances where you've successfully managed services or supported families, as this will showcase your capability for the role.
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Funeral Director. Familiarise yourself with the key aspects of the role, such as overseeing funeral operations and supporting families during difficult times.
Tailor Your CV: Customise your CV to highlight relevant experience in funeral service operations. Emphasise your communication, leadership, and organisational skills, as well as any specific training or qualifications related to the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your compassion and understanding of the sensitive nature of the role. Share personal anecdotes or experiences that demonstrate your ability to support families and lead a team effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in this line of work.
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Show Empathy and Compassion
As a Funeral Director, your role is deeply rooted in supporting families during challenging times. During the interview, share examples of how you've demonstrated empathy and compassion in previous roles, as this will resonate with the values of the company.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and coordinating services. Discuss specific instances where you successfully managed a team or led a project, showcasing your ability to guide others while maintaining professionalism.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle stressful situations. Prepare by thinking of scenarios where you had to make quick decisions or manage unexpected challenges during a funeral service.
✨Know the Company Values
Familiarise yourself with Dignity's mission and values. Be ready to discuss how your personal values align with theirs, particularly around compassion, professionalism, and community engagement, as this will demonstrate your commitment to their ethos.