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- Tasks: Support families during difficult times and maintain the crematorium with care.
- Company: Join Dignity, a trusted name in end-of-life care with over 200 years of history.
- Benefits: Meaningful work, full training, generous leave, pension, and annual bonuses.
- Why this job: Make a real difference in people's lives while working in a compassionate environment.
- Qualifications: Strong interpersonal skills and a willingness to learn; customer service experience preferred.
- Other info: Flexible part-time role with opportunities for personal growth and development.
The predicted salary is between 11000 - 13000 £ per year.
Location: Hawkinge Crematorium, Hawkinge
Job Type: Part-time, permanent - 20 hours per week
Salary: £13,104 per annum
Are you compassionate, detail-oriented, and passionate about supporting families during difficult times? We are seeking a Crematorium Assistant to join our team at Hawkinge Crematorium. This versatile role covers all aspects of crematorium operations, from supporting chapel services to maintaining grounds and handling administrative duties.
Why This Role Matters
At CMG, we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Crematorium Assistant - Level 1, you will play a crucial role in ensuring that our services run smoothly, our grounds remain beautifully maintained, and our clients are treated with care and compassion.
The Role
As a Crematorium Assistant, you will provide multi-skilled support across the crematorium, ensuring that services are conducted professionally, grounds are well-presented, and administrative tasks are efficiently managed.
Key Responsibilities
- Support chapel services, including setting up seating, audio/visual equipment, and greeting families.
- Assist with witness interments or ashes scatterings with sensitivity and respect.
- Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
- Assist families with memorial enquiries, providing compassionate guidance.
- Manage service bookings, maintain accurate records, and handle invoicing.
- Respond to telephone and email enquiries with professionalism.
- Adhere to health and safety regulations, using PPE correctly and reporting hazards.
About You
We’re Looking For Someone Who:
- Has strong interpersonal skills and communicates empathetically with families.
- Is physically fit and capable of performing manual tasks, including grounds maintenance.
- Is comfortable using basic IT systems for bookings and administrative tasks.
- Has experience in a customer-facing role (hospitality, care, retail, bereavement) preferred.
- Is eager to learn and adaptable to a multi-skilled role.
What We Offer
- A role that makes a meaningful difference in the lives of families.
- Full training and ongoing support.
- 22-25 days annual leave + bank holidays.
- Company pension, life assurance, and employee assistance programme.
- Annual company bonus.
What are the next steps?
If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, simply click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care.
Here to help, whenever you need.
Crematorium Assistant in Folkestone employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium Assistant in Folkestone
✨Tip Number 1
Get to know the company! Research Dignity and Hawkinge Crematorium to understand their values and mission. This will help you connect with them during interviews and show that you're genuinely interested in being part of their compassionate team.
✨Tip Number 2
Practice your interpersonal skills! Since this role involves supporting families during tough times, think about how you can demonstrate empathy and professionalism in your conversations. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready for hands-on tasks! As a Crematorium Assistant, you'll be doing a bit of everything, from grounds maintenance to administrative duties. Make sure you're physically prepared and have examples of similar experiences to share during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Don’t forget to follow up if you haven’t heard back after a week or two!
We think you need these skills to ace Crematorium Assistant in Folkestone
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side! Share any experiences where you've supported others, especially in tough times. This role is all about empathy, so make sure we feel that in your words.
Be Detail-Oriented: Since this job involves a lot of administrative tasks, highlight your attention to detail. Mention any relevant experience you have with managing records or handling bookings, and how you ensure everything runs smoothly.
Keep It Professional: Remember, professionalism is key in this role. Use a respectful tone throughout your application and showcase your communication skills. We want to know you can handle enquiries with care and respect.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Understand the Role
Before your interview, take some time to really understand what a Crematorium Assistant does. Familiarise yourself with the key responsibilities like supporting chapel services and maintaining grounds. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Compassion
This role is all about supporting families during difficult times, so be prepared to discuss how you can demonstrate empathy and compassion. Think of examples from your past experiences where you've shown care, whether in a customer-facing role or personal situations.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle manual tasks and administrative duties. Brush up on basic IT skills and think about how you would manage service bookings or respond to enquiries. Being ready with specific examples will make you stand out.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team supports each other. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
