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For Companies At a Glance
- Tasks: Lead compassionate funeral arrangements and support families with care and professionalism.
- Company: Join Dignity, a trusted name in the funeral industry with over 200 years of history.
- Benefits: Enjoy competitive salary, private medical cover, life assurance, and generous holiday allowance.
- Why this job: Make a meaningful impact by helping families during their most challenging times.
- Qualifications: Leadership skills, empathy, and a commitment to excellent client outcomes are essential.
- Other info: Opportunities for professional development and a supportive team environment await you.
The predicted salary is between 33000 - 46200 £ per year.
We are looking for a compassionate and committed Senior Funeral Director to join our team at Barclays Funeral Directors in Edinburgh, as someone who takes pride in supporting families with care and professionalism. You will play a key leadership role in overseeing funeral arrangements, guiding and developing your team, and building strong relationships with local partners and the wider community to ensure every service is delivered with respect and excellence.
Responsibilities
- Deliver complex funeral arrangements with professionalism — ensuring all funeral arrangements are respectful, appropriate, and reflect the client’s wishes.
- Oversee branch standards and ensure timely, high-quality care of the deceased.
- Participate in an out-of-hours on-call rota (including nights/weekends) to support families, including dignified collection and transfer of the deceased into care.
- Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 1:1s.
- Ensure back-of-house teams have responsibilities, and ensure seamless scheduling and service coordination.
- Support the Cluster Manager in overseeing branch performance, audits, and compliance processes.
- Identify service gaps and recommend improvements to processes and training.
- Take responsibility for ensuring funeral plan banks are replenished.
- Ensure all team members are Funeral Plan Consultant (FPC) trained.
Skills and Knowledge
- Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation, and service delivery.
- Empathetic, service-oriented, and committed to excellent client outcomes.
- Understanding of the nature of the role and is prepared to assist families whenever needed, ensuring continuous care and operational effectiveness.
- Able to follow strict procedures, maintain accurate records, and ensure adherence to legal and company regulations.
- Confident working independently and thrives on delivering results.
- Flexibility to work evenings, weekends and on-call.
- Understanding of operational efficiency, service offerings, and financial considerations within the funeral industry.
What We Offer
- Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
- Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- Private Medical Cover: Comprehensive Bupa private medical cover.
- Life Assurance Cover: Life assurance for peace of mind.
- Health & Wellbeing Programme: Employee assistance programme supporting health and wellbeing.
- Holiday Allowance: 30-33 days per year, inclusive of Bank Holidays.
- Pension Scheme: Contributory pension scheme.
Next steps
If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. We are building the UK's leading end-of-life company as part of the Dignity Group. We also operate Farewill, a prominent will writer and probate provider. Today, we are over 4,000 people across the UK, driven by the goal to care for families with compassion.
Equality, Diversity and Inclusion
We know that diverse teams make better decisions. We welcome applicants from all backgrounds and experiences. If you need accessibility adjustments, please let us know.
Senior Funeral Director in Edinburgh employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Funeral Director in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the funeral industry or related fields. Attend local events or workshops to meet people who can help you land that Senior Funeral Director role.
✨Tip Number 2
Showcase your leadership skills! When chatting with potential employers, highlight your experience in guiding teams and ensuring high standards of service. They want to see how you can lead and motivate others.
✨Tip Number 3
Be ready for those tough questions! Prepare to discuss how you've handled sensitive situations in the past. Employers will appreciate your empathy and professionalism when dealing with families during difficult times.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Barclays Funeral Directors.
We think you need these skills to ace Senior Funeral Director in Edinburgh
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your empathetic side. Share experiences where you've supported others, especially in challenging times. This role is all about care and professionalism, so make sure that shines through!
Tailor Your CV: Don’t just send a generic CV! We want to see how your skills and experiences align with the Senior Funeral Director role. Highlight relevant leadership experience and any specific achievements that demonstrate your ability to oversee funeral arrangements.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point while still conveying your passion for the role. Remember, we’re looking for someone who can communicate effectively with families and team members alike.
Apply Through Our Website: Make sure you apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Barclays Funeral Directors!
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Funeral Director. Familiarise yourself with the key aspects of overseeing funeral arrangements and leading a team. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Compassionate Side
In this role, empathy is crucial. Prepare examples from your past experiences where you've supported families or handled sensitive situations with care. This will demonstrate your commitment to excellent client outcomes, which is essential for this position.
✨Prepare Questions About Team Leadership
Since you'll be leading a team, think of insightful questions about their current team dynamics and how they support professional development. This shows that you're not only interested in the role but also in fostering a positive work environment.
✨Familiarise Yourself with Compliance and Procedures
Understanding the legal and company regulations in the funeral industry is vital. Brush up on relevant compliance processes and be ready to discuss how you ensure adherence to these standards in your previous roles.
