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- Tasks: Support daily operations at the crematorium, ensuring a respectful environment.
- Company: Join a compassionate team dedicated to dignified farewells and family support.
- Benefits: Enjoy 22-25 days holiday, pension scheme, life assurance, and free parking.
- Why this job: Make a meaningful impact while developing your skills in a supportive atmosphere.
- Qualifications: 2+ years in customer service, attention to detail, and effective communication skills required.
- Other info: Opportunity for personal development and internal apprenticeships available.
The predicted salary is between 20000 - 30000 £ per year.
Hours: 38.33 Hours per week
Location: East Riding Crematorium, Driffield
Salary: £24,316.55 per annum
Join us in ensuring every goodbye is dignified and meaningful. We currently have an opportunity for a Crematorium General Assistant to join our team at East Riding Crematorium. As a General Assistant, you will play a crucial role in supporting the day-to-day operations within the crematorium. This position offers an opportunity to contribute to a respectful and dignified environment while providing essential assistance to our staff and families. This meaningful opportunity calls for individuals who can seamlessly blend empathy, resilience, care, and professionalism, embodying the renowned standards that define us!
Here is what a typical day could look like for you:
- Undertaking the full range of gardening, cemetery, and horticultural tasks
- Opening and closing the site gates and book of remembrance room
- Maintaining the grounds to the highest standard in accordance with recognised horticultural and grounds maintenance practices
- Constructing, placing, fixing memorials and subsequently maintaining to the highest standard
- Operating the cremators and ancillary equipment in accordance with manufacturers' guidelines
- Ensuring the safe custody of cremated remains left in the care of the crematorium
- Ensuring the highest standards of housekeeping both in and outside the Chapel and ancillary rooms
- Preparing chapels for each service considering client needs including varying religious requirements
- Conducting witness interments and scattering of the cremated remains
- Ensuring the consistent delivery of the highest levels of client service
This role will suit someone who:
- Holds 2+ years experience in a customer service environment
- Has a high attention to detail
- Has a proactive approach and willingness to communicate effectively with a range of people, both in-person, over the phone, and via email
- Can successfully multitask and meet multiple deadlines
- Is computer literate in addition to experience using Microsoft packages (Outlook, Word, and Excel)
- Is presentable at all times, acting with professional conduct and showing empathy
What we provide to you:
- Annual salary of £24,316.55
- 22-25 Days Holiday + Bank Holidays
- Pension Scheme
- Life Assurance X2
- Free On-Site Parking
- Access to our internal apprentice & personal development schemes
If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times - we want to hear from you!
What are the next steps?
To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
Crematorium General Assistant employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium General Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Crematorium General Assistant. Understanding the day-to-day operations, such as gardening and maintaining grounds, will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your customer service experience by preparing examples of how you've handled sensitive situations in the past. This role requires empathy and professionalism, so be ready to discuss how you've provided support to others.
✨Tip Number 3
Research the values and mission of our organisation. Being able to articulate how your personal values align with ours can set you apart from other candidates and show that you're genuinely interested in contributing to our team.
✨Tip Number 4
Prepare to discuss your multitasking abilities and how you manage deadlines. This role involves various responsibilities, so having concrete examples of how you've successfully juggled multiple tasks will be beneficial.
We think you need these skills to ace Crematorium General Assistant
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Crematorium General Assistant position. Understand the key responsibilities and required skills, such as customer service experience and attention to detail.
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in customer service and any roles that required empathy and professionalism. Use specific examples to demonstrate how you meet the qualifications outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and your passion for providing dignified services. Mention your ability to multitask and communicate effectively, and explain why you would be a great fit for the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Show Empathy and Compassion
As a Crematorium General Assistant, you'll be working in a sensitive environment. Make sure to express your understanding of the emotional weight of the role during the interview. Share any relevant experiences that demonstrate your ability to handle difficult situations with care.
✨Highlight Your Attention to Detail
This role requires a high level of attention to detail, especially when it comes to maintaining the grounds and handling cremated remains. Be prepared to discuss specific examples from your past work where your attention to detail made a difference.
✨Demonstrate Your Multitasking Skills
The job involves various tasks that need to be managed simultaneously. During the interview, provide examples of how you've successfully juggled multiple responsibilities in previous roles, showcasing your ability to stay organised and meet deadlines.
✨Prepare for Questions on Client Service
Client service is crucial in this position. Be ready to answer questions about how you would handle different client scenarios, particularly those that may be emotionally charged. Use your past customer service experience to illustrate your approach to providing excellent service.
