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- Tasks: Support crematorium operations with compassion and professionalism, ensuring services are conducted respectfully.
- Company: Join Dignity, a trusted leader in end-of-life care with over 200 years of history.
- Benefits: Enjoy competitive salary, generous leave, pension, life assurance, and annual bonuses.
- Why this job: Make a meaningful difference in families' lives while working in a supportive environment.
- Qualifications: Certified Cremator Technician with experience in customer-facing roles and strong interpersonal skills.
- Other info: Full training provided, with excellent career growth opportunities in a compassionate team.
The predicted salary is between 22700 - 29000 £ per year.
Overview
Position: Crematorium Assistant (Level 2)
Location: North Waltham, Basingstoke Crematorium
Job Type: Full-Time, Permanent
Salary: £27,081.60 per annum
Are you a compassionate and detail-oriented professional, experienced in crematorium operations? We are seeking a Crematorium Assistant to join our team at Basingstoke Crematorium. This multi-skilled role covers all aspects of crematorium operations, including chapel services, grounds maintenance, administrative duties, and operating cremation equipment as a qualified Cremator Technician.
The Role
As a Crematorium Assistant, you will provide expert support across the crematorium, ensuring that services are conducted professionally, cremations are carried out with respect, and administrative tasks are efficiently managed.
Key Responsibilities
- Operate cremation equipment to the highest standards, maintaining accurate records.
- Support chapel services, including setting up seating, audio/visual equipment, and welcoming families.
- Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
- Assist families with memorial enquiries, providing compassionate guidance.
- Manage service bookings, maintain accurate records, and handle invoicing.
- Respond to telephone and email enquiries with professionalism.
- Adhere to health and safety regulations, using PPE correctly and reporting hazards.
About You
We\\\’re Looking For Someone Who
- Is a certified Cremator Technician with experience in crematorium operations.
- Has strong interpersonal skills and communicates empathetically with families.
- Is physically fit and capable of performing manual tasks, including grounds maintenance.
- Is comfortable using IT systems for bookings and administrative tasks.
- Has experience in a customer-facing role (hospitality, care, retail, bereavement).
- Is eager to learn and adaptable to a multi-skilled role.
What We Offer
- A role that makes a meaningful difference in the lives of families.
- Full training and ongoing support
- 22-25 days annual leave + bank holidays
- Company pension, life assurance, and employee assistance programme
- Annual company bonus
What are the next steps?
If this sounds like the right role for you and you\\\’re ready to bring care and professionalism to an essential service, simply click the \\\’apply\\\’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK\\\’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK\\\’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Now we are building the UK\\\’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country\\\’s largest will writer and one of the UK\\\’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.
FCA Statement: We\\\’re regulated by the FCA, so some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement: We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you\\\’re from, and whatever your life looks like, we\\\’d love to hear from you. And if there\\\’s anything you need to make the process more accessible, please let us know.
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Crematorium Assistant (Level 2) employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium Assistant (Level 2)
✨Tip Number 1
Get to know the company! Research Dignity and understand their values. When you show that you’re genuinely interested in their mission, it’ll shine through in your conversations.
✨Tip Number 2
Practice your communication skills. As a Crematorium Assistant, you'll be interacting with families during tough times. Role-play with a friend to get comfortable with empathetic responses and professional dialogue.
✨Tip Number 3
Prepare questions for your interview. Asking insightful questions about the role or the team shows that you’re engaged and serious about joining the crew at Basingstoke Crematorium.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it makes it easier for us to keep track of your journey with us.
We think you need these skills to ace Crematorium Assistant (Level 2)
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side! Share experiences where you've supported families or individuals in difficult times. This role is all about empathy, so make sure that shines through.
Be Detail-Oriented: Since this position involves operating cremation equipment and managing records, highlight your attention to detail. Mention any relevant experience where accuracy was key, whether in admin tasks or technical operations.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how you fit into our team!
Apply Through Our Website: Ready to take the next step? Make sure to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our compassionate team!
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Crematorium Assistant. Familiarise yourself with the equipment you'll be operating and the administrative tasks you'll handle. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Empathy and Compassion
Given the sensitive nature of the job, it's crucial to demonstrate your ability to communicate empathetically. Prepare examples from your past experiences where you've supported families or handled difficult situations with care. This will highlight your interpersonal skills and suitability for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Think of thoughtful questions to ask about the crematorium's operations, team dynamics, or training opportunities. This shows that you're engaged and eager to learn more about how you can contribute to their mission.
✨Dress Appropriately and Be Professional
Even though the role is hands-on, first impressions matter. Dress smartly for the interview to convey professionalism. Also, remember to arrive on time and be polite to everyone you meet; it reflects well on your character and respect for the position.
