At a Glance
- Tasks: Support families during difficult times with care and professionalism.
- Company: Join Dignity, a trusted name in end-of-life services for over 200 years.
- Benefits: Competitive salary, generous leave, pension, and annual bonus.
- Why this job: Make a meaningful difference in the lives of families while gaining valuable experience.
- Qualifications: Strong interpersonal skills and a compassionate approach are essential.
- Other info: Full training provided in a supportive environment with career growth opportunities.
The predicted salary is between 22000 - 29000 £ per year.
Join to apply for the Crematorium Assistant (Level 1) role at Jeroen den Hartog Photography & Image Processing.
Location: Mendip Crematorium, Wells, Somerset
Job Type: Full-Time, Permanent
Salary: £26,208 per annum
Why This Role Matters
At CMG, we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Crematorium Assistant - Level 1, you will play a crucial role in ensuring that our services run smoothly, our grounds remain beautifully maintained, and our clients are treated with care and compassion.
The Role
As a Crematorium Assistant, you will provide multi-skilled support across the crematorium, ensuring that services are conducted professionally, grounds are well-presented, and administrative tasks are efficiently managed.
Key Responsibilities
- Support chapel services, including setting up seating, audio/visual equipment, and greeting families.
- Assist with witness interments or ashes scatterings with sensitivity and respect.
- Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
- Assist families with memorial enquiries, providing compassionate guidance.
- Manage service bookings, maintain accurate records, and handle invoicing.
- Respond to telephone and email enquiries with professionalism.
- Adhere to health and safety regulations, using PPE correctly and reporting hazards.
About You
We’re looking for someone who:
- Has strong interpersonal skills and communicates empathetically with families.
- Is physically fit and capable of performing manual tasks, including grounds maintenance.
- Is comfortable using basic IT systems for bookings and administrative tasks.
- Has experience in a customer-facing role (hospitality, care, retail, bereavement) preferred.
- Is eager to learn and adaptable to a multi-skilled role.
What We Offer
- A role that makes a meaningful difference in the lives of families.
- Full training and ongoing support.
- 22-25 days annual leave + bank holidays.
- Company pension, life assurance, and employee assistance programme.
- Annual company bonus.
What are the next steps?
If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, simply click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK's leading end of life company.
As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care.
Here to help, whenever you need.
FCA Statement
We’re regulated by the FCA, so some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Crematorium Assistant (Level 1) employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium Assistant (Level 1)
✨Tip Number 1
Get to know the company! Research Jeroen den Hartog Photography & Image Processing and understand their values. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your interpersonal skills! Since this role involves a lot of interaction with families, think about how you can demonstrate empathy and professionalism during your conversations. Role-play with a friend if you need to!
✨Tip Number 3
Be ready to showcase your adaptability! The job requires multi-skilled support, so prepare examples of how you've successfully juggled different tasks in previous roles. This will highlight your versatility.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team at Dignity.
We think you need these skills to ace Crematorium Assistant (Level 1)
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your empathetic side! Share experiences where you've supported others, especially in sensitive situations. This role is all about care and compassion, so make sure that shines through.
Highlight Relevant Experience: If you've worked in customer-facing roles like hospitality or care, mention it! We want to know how your past experiences can help you excel as a Crematorium Assistant. Tailor your CV to reflect this.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showing your personality.
Apply Through Our Website: Ready to take the next step? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and our Talent Acquisition Team is eager to help you through the process!
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Understand the Role
Before your interview, take some time to really understand what a Crematorium Assistant does. Familiarise yourself with the key responsibilities like supporting chapel services and maintaining grounds. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Empathy and Compassion
Since this role involves working closely with families during sensitive times, it's crucial to demonstrate your interpersonal skills. Think of examples from past experiences where you've shown empathy, whether in hospitality or care roles, and be ready to share them during the interview.
✨Prepare for Practical Questions
Expect questions about how you would handle specific situations, such as assisting families or managing service bookings. Prepare by thinking through scenarios where you had to use your problem-solving skills or manage multiple tasks efficiently. This will showcase your adaptability and readiness for a multi-skilled role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they ensure a respectful environment for families. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.