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For Companies At a Glance
- Tasks: Support families during difficult times with compassion and professionalism.
- Company: Join Dignity, a trusted name in end-of-life care with over 200 years of history.
- Benefits: Enjoy competitive pay, generous leave, and a supportive work environment.
- Why this job: Make a meaningful difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a willingness to learn; customer service experience preferred.
- Other info: Flexible part-time role with opportunities for personal growth and development.
The predicted salary is between 10 - 15 £ per hour.
Location: Haltemprice Crematorium, Hull
Job Type: Part-Time, Permanent 12 hours per week, inclusive of Saturdays.
Salary: £12.60 per hour
Overview
At CMG, we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Crematorium Assistant - Level 1, you will play a crucial role in ensuring that our services run smoothly, our grounds remain beautifully maintained, and our clients are treated with care and compassion.
The Role
As a Crematorium Assistant, you will provide multi-skilled support across the crematorium, ensuring that services are conducted professionally, grounds are well-presented, and administrative tasks are efficiently managed.
Key Responsibilities
- Support chapel services, including setting up seating, audio/visual equipment, and greeting families.
- Assist with witness interments or ashes scatterings with sensitivity and respect.
- Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
- Operate cremator equipment when required (training will be provided).
- Assist families with memorial enquiries, providing compassionate guidance.
- Manage service bookings, maintain accurate records, and handle invoicing.
- Respond to telephone and email enquiries with professionalism.
- Adhere to health and safety regulations, using PPE correctly and reporting hazards.
About You
- Has strong interpersonal skills and communicates empathetically with families.
- Is physically fit and capable of performing manual tasks, including grounds maintenance.
- Is comfortable using basic IT systems for bookings and administrative tasks.
- Has experience in a customer-facing role (hospitality, care, retail, bereavement) preferred.
- Is eager to learn and adaptable to a multi-skilled role.
What We Offer
- A role that makes a meaningful difference in the lives of families.
- Full training and ongoing support.
- 22‑25 days annual leave + bank holidays (pro rata).
- Company pension, life assurance, and employee assistance programme.
- Annual company bonus.
What are the next steps?
If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, simply click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.
Application Information
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Crematorium Assistant employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dignity and their values. Understanding their commitment to care and compassion will help you connect with the role and show that you're genuinely interested.
✨Tip Number 2
Practice your interpersonal skills! As a Crematorium Assistant, you'll be interacting with families during sensitive times. Role-play with a friend or family member to get comfortable with empathetic communication and handling difficult situations.
✨Tip Number 3
Show your adaptability! Highlight any experiences where you've had to learn new skills quickly or manage multiple tasks. This will demonstrate that you're ready to take on the multi-skilled nature of the role.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the team at Haltemprice Crematorium.
We think you need these skills to ace Crematorium Assistant
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your empathetic side! Share experiences where you've supported others, especially in sensitive situations. This role is all about care and compassion, so make sure that shines through.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your relevant skills and experiences that match the job description.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific responsibilities and values mentioned in the job description. Show us why you’re the perfect fit for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our Talent Acquisition Team. Let’s get started!
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Understand the Role
Before your interview, take some time to really understand what a Crematorium Assistant does. Familiarise yourself with the key responsibilities like supporting chapel services and maintaining grounds. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Empathy and Compassion
Since this role involves working closely with families during sensitive times, it's crucial to demonstrate your interpersonal skills. Think of examples from your past experiences where you've shown empathy, whether in hospitality or care roles, and be ready to share them during the interview.
✨Prepare for Practical Questions
Expect questions about how you'd handle specific situations, such as assisting families or managing service bookings. Prepare by thinking through scenarios where you had to use your problem-solving skills or adapt to unexpected changes, as this will highlight your readiness for a multi-skilled role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for operating cremator equipment or how the team ensures a respectful environment for families. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
