Compliance Advice Manager

Location: Sutton Coldfield, Birmingham (3 days in office)

Job Type: Full-Time / Permanent

Salary: Up to £65,000 per annum

Join Dignity – Where Compliance Meets Purpose.

At Dignity, we are proud to be one of the UK\’s most recognised providers of funeral services and pre-paid funeral plans. Operating in a regulated environment, we are committed to maintaining the highest standards of integrity, transparency, and customer care. As we continue to evolve and lead the industry through regulatory changes and enhanced customer expectations, we\’re looking for a skilled Compliance Advice Manager to join our Risk & Compliance team.

This is a high-impact opportunity to help shape our compliance strategy and provide expert, independent guidance across our regulated funeral plan activities. You\’ll operate in the second line of defence, delivering clear, proportionate advice and ensuring our business complies with FCA and industry regulations, including FPCOBS and Consumer Duty.

Key Responsibilities

• Lead the provision of proportionate and practical regulatory advice across business units.
• Support incident closure and guide remediation activity through Monitoring and Audit findings.
• Conduct horizon scanning and communicate regulatory change using our Regulatory Radar.
• Own the compliance sign-off process for financial promotions and perform quality spot checks.
• Support regulatory reporting, audit readiness, and manage responses to the FCA and other bodies.
• Escalate issues where needed and support senior management in risk and compliance matters.
• Deliver training across the business to raise awareness and embed a strong compliance culture.

About You

We\’re Looking For Someone Who

• Brings demonstrated experience in a second line of defence compliance advisory role within a regulated financial services environment.
• Has working knowledge of FCA regulation (especially FPCOBS), Consumer Duty, and horizon scanning.
• Is a clear communicator and trusted adviser to senior stakeholders across marketing, legal, operations, and product teams.
• An analytical thinker who can proactively assess regulatory changes, conduct horizon scanning, and translate risk into practical business impact.
• Can simplify complex regulation into actionable business advice with a pragmatic mindset.
• Demonstrates high attention to detail, integrity, and a proactive approach to managing compliance risks.

What We Offer

• Annual salary of up to £65,000.
• 25 days annual leave + bank holidays.
• BUPA private healthcare (Self).
• Company pension.
• X2 Life Assurance.
• Annual company bonus.
• Access to our internal colleague development schemes.

What are the next steps?

If you\’re a skilled compliance professional looking to make a meaningful impact in a values-led business, click the \’Apply\’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.

About Us

We are Dignity, one of the UK\’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK\’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.

Now we are building the UK\’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country\’s largest will writer and one of the UK\’s top probate providers, giving families support not just at the funeral, but before and after as well.

Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.

FCA Statement

We\’re regulated by the FCA, so some roles may be subject to background checks

Equality, Diversity and Inclusion Statement

We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you\’re from, and whatever your life looks like, we\’d love to hear from you. And if there\’s anything you need to make the process more accessible, please let us know

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

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