Casual Funeral Service Specialist in Portsmouth

Join to apply for the Casual Funeral Service Specialist role at Jeroen den Hartog Photography & Image Processing .
Position
Funeral Service Arranger
Location
A.G Stapleford and Sons, Covering Branches across Portsmouth
Job Type
Casual
Salary
£12.87 per hour
Why This Role Matters
At Dignity, every farewell matters. As a Funeral Service Specialist, you\’ll ensure that families always receive the same warmth, professionalism, and attention to detail – no matter which location they walk into.
The Role
This flexible role will see you stepping in across multiple funeral homes, supporting with funeral arrangements and daily branch operations. You\’ll work closely with families to guide them through the process, ensuring each service is planned with care and compassion.
Key Responsibilities
Support families with empathy, professionalism, and attention to detail
Arrange funerals in line with individual wishes, cultural practices, and legal requirements
Travel between funeral homes to provide cover as needed – supporting with arrangements, branch duties, and ceremonial activities
Manage multiple funeral arrangements simultaneously at different stages of progress
Liaise with ministers, celebrants, florists, and other suppliers
Guide families through Funeral Plan options as trained
Represent the brand and Dignity in each community with consistency and compassion
Train in Funeral Conducting to assist with ceremonial duties during busy periods
Maintain branch presentation, administration, and customer care standards across all locations
About You
Brings compassion, professionalism, and calm under pressure
Thrives in changing environments and enjoys supporting different teams
Has excellent communication, administration, and organisational skills
Is confident managing multiple tasks and arrangements at varying stages
Holds a Full UK Driving Licence and is comfortable with regular travel between locations
Is comfortable working in settings where the deceased may be resting, including preparation areas and chapel visits
Has flexibility to work occasional weekends
Previous experience in funeral care, administration, or a customer‑facing role is beneficial – but full training will be provided
What We Offer
A meaningful role supporting families when they need it most
Full training and development, including Funeral Plan Consultancy and Funeral Conducting
The opportunity to work flexibly across a network of funeral homes
Uniform and all necessary equipment provided
28 days annual leave (accrued)
Company pension, employee assistance programme, and life assurance
Next Steps
To join us in this role, simply click the ‘apply’ button to submit your application and a member of our Talent Acquisition Team will be in touch!
About Us
At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA‑regulated organisation, we are committed to adopting the highest standards…
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences…
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
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