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- Tasks: Support daily operations at the crematorium, ensuring a dignified environment for families.
- Company: Join a compassionate team dedicated to providing respectful farewells at Holmsford Bridge Crematorium.
- Benefits: Enjoy a competitive salary, holiday entitlement, pension scheme, and personal development opportunities.
- Why this job: Make a meaningful impact while working in a supportive and empathetic environment.
- Qualifications: 2+ years in customer service, attention to detail, and effective communication skills required.
- Other info: Weekend work included; apply now to join our dedicated team!
The predicted salary is between 24316 - 30400 £ per year.
Hours: 38.33 Hours per week - Weekend work included.
Location: Holmsford Bridge Crematorium, Irvine.
Salary: £24,316.55 per annum
Join us in ensuring every goodbye is dignified and meaningful. We currently have an opportunity for a Crematorium General Assistant to join our team at Holmsford Bridge Crematorium. As a General Assistant, you will play a crucial role in supporting the day-to-day operations within the crematorium. This position offers an opportunity to contribute to a respectful and dignified environment while providing essential assistance to our staff and families.
This meaningful opportunity calls for individuals who can seamlessly blend empathy, resilience, care, and professionalism, embodying the renowned standards that define us!
Here is what a typical day could look like for you:
- Provide essential support and assistance in various aspects of crematorium operations, including:
- Undertake the full range of gardening, cemetery, and horticultural tasks.
- Responsible for opening and closing the site gates and book of remembrance room.
- Maintain the grounds to the highest standard in accordance with recognised horticultural and grounds maintenance practices.
- Construct, place, fix memorials and subsequently maintain to the highest standard.
- Operate the cremators and ancillary equipment in accordance with manufacturers' guidelines.
- Ensure the safe custody of cremated remains left in the care of the crematorium.
- Ensure the highest standards of housekeeping both in and outside the Chapel and ancillary rooms.
- Prepare chapels for each service considering client needs including varying religious requirements.
- Conduct witness interments and scattering of the cremated remains.
- Ensure the consistent delivery of the highest levels of client service.
This role will suit someone who:
- Holds 2+ years experience in a customer service environment.
- High attention to detail is essential.
- Proactive approach and willingness to communicate effectively with a range of people, both in-person, over the phone, and via email.
- Ability to successfully multitask and meet multiple deadlines.
- Computer literate in addition to experience using Microsoft packages (Outlook, Word, and Excel).
- Presentable at all times, acting with professional conduct and showing empathy.
What we provide to you:
- Annual salary of £24,316.55
- 22-25 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2.
- Free On-Site Parking.
- Access to our internal apprentice & personal development schemes.
If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times - We want to hear from you!
What are the next steps?
To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
General Crematorium Assistant employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Crematorium Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Crematorium General Assistant. Understanding the day-to-day operations, such as gardening and maintaining the grounds, will help you demonstrate your knowledge and enthusiasm during any interviews.
✨Tip Number 2
Showcase your customer service experience by preparing examples of how you've handled sensitive situations in the past. This role requires empathy and professionalism, so being able to articulate your approach to client interactions will set you apart.
✨Tip Number 3
Highlight your attention to detail and multitasking abilities. You might want to think of instances where you've successfully managed multiple tasks or maintained high standards in your previous roles, as this is crucial for the position.
✨Tip Number 4
Research the values and mission of our organisation. Being able to align your personal values with ours during discussions can demonstrate your commitment to providing dignified farewells and supporting families in their time of need.
We think you need these skills to ace General Crematorium Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Crematorium General Assistant. Highlight key skills such as empathy, attention to detail, and customer service experience in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in customer service or similar environments, and include specific examples of how you've demonstrated the required qualities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the importance of providing dignified farewells. Mention your ability to multitask and communicate effectively, as these are crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are essential traits for this role.
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Show Empathy and Professionalism
As a Crematorium General Assistant, you'll be dealing with families during difficult times. It's crucial to demonstrate empathy and professionalism throughout the interview. Share examples of how you've handled sensitive situations in the past.
✨Highlight Your Customer Service Experience
With 2+ years in a customer service environment being essential, make sure to discuss your relevant experience. Talk about specific instances where you provided exceptional service and how it relates to the role.
✨Demonstrate Attention to Detail
This role requires high attention to detail, especially when maintaining grounds and preparing chapels. Be prepared to discuss how you ensure quality in your work and provide examples of tasks where attention to detail was key.
✨Prepare for Practical Questions
Expect questions that assess your ability to multitask and manage various responsibilities. Think of scenarios where you've successfully juggled multiple tasks and be ready to explain your approach to prioritising duties.
