Funeral Director in Daventry

Job Title
Funeral Director
Location
John Ward & Son Funeral Directors, Daventry
Employment Type
Full-time, permanent
Salary
£29,644 per annum plus on‑call payments
About the Role
We\’re looking for an industry‑experienced and compassionate individual to join our team as a Funeral Director at John Ward & Son Funeral Directors. You\’ll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life\’s most challenging moments. As a representative of both the local brand and the wider Dignity Group, you\’ll also play an essential role in engaging with the local community and building trusted relationships.
Why This Role Matters
This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals\’ cultural and religious beliefs. You\’ll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day.
Impact & Responsibilities
As a Funeral Director, you are a calm, confident presence at the heart of our funeral care. You\’ll support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for. From the first meeting to the day of the funeral and beyond, you\’ll guide them through their options with clarity and compassion, supporting aftercare, ashes, memorialisation and funeral plans.
Key Responsibilities
Lead funeral services with professionalism and attention to detail
Run pre‑funeral briefings to ensure everything is clearly understood and well‑coordinated
Offer a consultative approach – helping families explore available options and understand what\’s possible
Collaborate with arrangers, specialists, FDs and care teams
Support the team in managing the diary, resources and records
Assist with coffin preparation, handling of the deceased, and chapel duties where required
Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development
Support with local community engagement and promotion of the brand you represent – build relationships with care homes, celebrants and local religious and ethnic groups
Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination
Required Skills and Knowledge
Previous experience leading funerals, working with the deceased and supporting families
In‑depth knowledge of funeral processes, legal and regulatory requirements
Excellent communication, leadership, and organisational skills
Calm under pressure with a respectful, compassionate approach to service
Physically capable of manual handling tasks, including coffin bearing
Able to work flexibly, including weekends and on‑call
A Full UK Driving Licence (essential)
What We Offer
Professional development: A comprehensive induction plan and the opportunity to complete in‑house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family\’s future.
Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
Holiday Allowance: Start with a generous leave entitlement of 30‑33 days per year, inclusive of