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- Tasks: Support daily operations at the crematorium, ensuring a dignified environment for families.
- Company: Join a compassionate team dedicated to providing respectful farewells and supporting families in need.
- Benefits: Enjoy 22-25 days holiday, pension scheme, life assurance, and free on-site parking.
- Why this job: Make a meaningful impact while working in a supportive and empathetic environment.
- Qualifications: 2+ years in customer service, attention to detail, and proficiency in Microsoft Office required.
- Other info: Opportunity for personal development and apprenticeships available.
The predicted salary is between 20000 - 29000 £ per year.
Hours: 38.33 Hours per week
Location: East Riding Crematorium, Driffield
Salary: £24,316.55 per annum
Join us in ensuring every goodbye is dignified and meaningful. We currently have an opportunity for a Crematorium General Assistant to join our team at East Riding Crematorium. As a General Assistant, you will play a crucial role in supporting the day-to-day operations within the crematorium. This position offers an opportunity to contribute to a respectful and dignified environment while providing essential assistance to our staff and families.
This meaningful opportunity calls for individuals who can seamlessly blend empathy, resilience, care, and professionalism, embodying the renowned standards that define us!
Here is what a typical day could look like for you:
- Undertaking the full range of gardening, cemetery, and horticultural tasks
- Opening and closing the site gates and book of remembrance room
- Maintaining the grounds to the highest standard in accordance with recognised horticultural and grounds maintenance practices
- Constructing, placing, fixing memorials and subsequently maintaining to the highest standard
- Operating the cremators and ancillary equipment in accordance with manufacturers' guidelines
- Ensuring the safe custody of cremated remains left in the care of the crematorium
- Ensuring the highest standards of housekeeping both in and outside the Chapel and ancillary rooms
- Preparing chapels for each service considering client needs including varying religious requirements
- Conducting witness interments and scattering of the cremated remains
- Ensuring the consistent delivery of the highest levels of client service
This role will suit someone who:
- Holds 2+ years experience in a customer service environment
- Has a high attention to detail
- Has a proactive approach and willingness to communicate effectively with a range of people, both in-person, over the phone, and via email
- Can successfully multitask and meet multiple deadlines
- Is computer literate in addition to experience using Microsoft packages (Outlook, Word, and Excel)
- Is presentable at all times, acting with professional conduct and showing empathy
What we provide to you:
- Annual salary of £24,316.55
- 22-25 Days Holiday + Bank Holidays
- Pension Scheme
- Life Assurance X2
- Free On-Site Parking
- Access to our internal apprentice & personal development schemes
We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times - we want to hear from you!
What are the next steps? To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
Crematorium General Assistant employer: Jeroen den Hartog Photography & Image Processing
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium General Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Crematorium General Assistant. Understanding the day-to-day operations, such as gardening and maintaining grounds, will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your customer service experience by preparing examples of how you've handled sensitive situations in the past. This role requires empathy and professionalism, so be ready to discuss how you've provided support to others.
✨Tip Number 3
Research the values and mission of the crematorium. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in the role.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and the support provided to staff. This shows your proactive approach and willingness to engage with the team, which is crucial for this role.
We think you need these skills to ace Crematorium General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Crematorium General Assistant. Highlight key skills such as empathy, attention to detail, and customer service experience in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly in customer service and any horticultural or maintenance tasks. Use specific examples that demonstrate your ability to multitask and communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing dignified services and your understanding of the role's importance. Mention how your personal values align with the company's mission and how you can contribute to their compassionate team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Show Empathy and Professionalism
As a Crematorium General Assistant, you'll be working in a sensitive environment. It's crucial to demonstrate empathy and professionalism during your interview. Share examples of how you've handled difficult situations with care and respect in previous roles.
✨Highlight Your Customer Service Experience
With 2+ years in customer service being a requirement, make sure to discuss your relevant experience. Talk about specific instances where you provided exceptional service, especially in challenging circumstances, to show that you can meet the needs of grieving families.
✨Demonstrate Attention to Detail
This role requires a high attention to detail, so be prepared to discuss how you ensure accuracy in your work. You might want to mention any past experiences where your meticulous nature made a significant difference in the outcome of a task.
✨Prepare for Practical Questions
Expect questions related to the operational aspects of the role, such as grounds maintenance and equipment operation. Familiarise yourself with basic horticultural practices and the importance of maintaining a respectful environment, as these will likely come up during the interview.
