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- Tasks: Lead and inspire a team while providing outstanding customer service in a vibrant shop environment.
- Company: Join Jeroboams Group, a growing business with award-winning shops and a fantastic portfolio of wines and spirits.
- Benefits: Enjoy a competitive salary, company bonus, generous staff discounts, and opportunities for career development.
- Why this job: Be part of a passionate team that values customer experience and offers regular wine tastings and training.
- Qualifications: Minimum 2 years retail experience, people management skills, and a love for wine are essential.
- Other info: Full-time role with flexible hours, including opportunities for winery visits and social events.
The predicted salary is between 30000 - 35000 £ per year.
Jeroboams Group is an exciting, growing business with retail, trade and private client divisions, a fantastic portfolio of wines and spirits and plenty of opportunity for career development. Our first shop was opened in Holland Park in 1985 by entrepreneur Peter Rich and we have now grown to 10 award-winning shops across London, five of which also sell fine foods. Our focus across all channels is to provide our customers with exciting, delicious products and outstanding customer service.
We are looking for an approachable people person able to lead, inspire and retain a team as manager of one of our London shops. The kind of person we’re looking for has experience of managing people, is organised, enthusiastic, has a love of wine and a customer first approach, always striving to create a great customer experience.
Skills and Experience- A minimum of 2 years’ experience in retail including some people management, or a wine background with some experience of people management
- WSET L2 or L3 preferred but a love and passion for wine and some years working in the industry also recognised!
- A positive and caring attitude for nurturing and maintaining an energetic, enthusiastic and passionate team, for creating an environment where they are supported and ready to grow
- Strong organisation
- Team player, able to share tasks according to team strengths and make everyone feel valued
- Skilled relationship builder with customers and staff
A salary of £30-35k per year
Company Bonus scheme
Contribution to company pension scheme
Generous staff discount on wines and spirits
High quality monthly internal product training with our Master of Wine
Regular wine and spirit tasting opportunities
Ample opportunity for career development, including WSET sponsorship
Cycle to work scheme
Staff social events
Winery visits
Job Type – Full time 42.5 hours per week over 7 days on a rota basis
Shop Manager employer: Jeroboams
Contact Detail:
Jeroboams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Familiarise yourself with Jeroboams Group's values and mission. Understanding their focus on customer service and quality products will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the wine and spirits industry. Attend local tastings or events to meet people who might have connections at Jeroboams. Building relationships can often lead to job opportunities.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've successfully managed teams in the past. Highlighting your ability to inspire and retain staff will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss your passion for wine. Whether it's through personal experiences or professional knowledge, demonstrating your enthusiasm for the product will set you apart from other candidates.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and people management experience. Emphasise any specific achievements in previous roles, especially those related to customer service and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wine and your approach to customer service. Mention how your experience aligns with the values of Jeroboams Group and how you can contribute to their team.
Highlight Relevant Skills: In your application, focus on skills such as organisation, teamwork, and relationship building. Provide examples of how you've successfully managed teams or improved customer experiences in past roles.
Show Enthusiasm for Wine: Express your love for wine and any relevant qualifications, like WSET certifications. This will demonstrate your commitment to the industry and your ability to engage customers effectively.
How to prepare for a job interview at Jeroboams
✨Show Your Passion for Wine
Make sure to express your love and knowledge of wine during the interview. Share any personal experiences or stories that highlight your enthusiasm, as this will resonate well with the interviewers at Jeroboams Group.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Discuss your approach to motivating and inspiring staff, as well as how you handle challenges within a team setting.
✨Emphasise Customer Service Experience
Since the role focuses on outstanding customer service, be ready to discuss specific instances where you've gone above and beyond for customers. Highlight your customer-first approach and how it aligns with the company's values.
✨Be Organised and Prepared
Research Jeroboams Group thoroughly before the interview. Understand their product range, company culture, and recent developments. Being well-prepared will show your genuine interest in the position and help you stand out.
