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- Tasks: Lead a dynamic team to optimise digital processes and enhance customer experiences.
- Company: Join a friendly, collaborative team at Henry Seymour, part of the Jensten Group.
- Benefits: Enjoy a blended work arrangement, competitive salary, and professional development opportunities.
- Why this job: Make a real impact by driving innovation and performance in a growing digital division.
- Qualifications: Proven leadership skills and a passion for data-driven decision-making.
- Other info: Be part of a supportive culture focused on collaboration and growth.
The predicted salary is between 28800 - 48000 £ per year.
Henry Seymour (part of the Jensten Group) has an exciting opportunity to join our well-established team in Sutton as a Digital Operations Manager. Our Henry Seymour division is a friendly, collaborative team of 20+ professionals. This role sits within our successful and growing Digital Schemes division, where you’ll manage 4 direct reports and play a key role in driving performance and innovation.
Initially, you’ll work full-time in the office, with the option for a blended office/home arrangement after probation. We’re looking for a dynamic leader to optimise digital processes, champion technology, and deliver exceptional customer experiences. If you’re passionate about data-driven decision-making and building strong relationships, this is your chance to make a real impact.
Responsibilities- Leadership & Team Development: Inspire and manage a talented team, ensuring performance reviews, continuous professional development, and successful team hires. Foster a culture of collaboration, accountability, and growth.
- Digital Strategy & Performance: Utilise and enhance digital Management Information (MI) to improve efficiency and achieve performance targets. Oversee digital processes, identify new opportunities for revenue growth, and drive business development strategies.
- Process Optimisation & Technology: Streamline workflows through technology, automation, and innovative solutions to enhance customer experience. Monitor call system performance, including bounce rates, drop-offs, and response times, ensuring service levels are consistently met.
- Stakeholder Engagement & Reporting: Work closely with Managing Directors to review.
Digital Operations Manager in Sutton Coldfield employer: Jensten
Contact Detail:
Jensten Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Operations Manager in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Digital Operations Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its digital strategies. We want you to show off your knowledge about their operations and how you can optimise processes. Tailor your answers to highlight your experience in driving performance and innovation.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. We suggest focusing on leadership scenarios and how you’ve fostered team development in the past. This will help you articulate your experience confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. We recommend mentioning something specific from your conversation to remind them of your fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Digital Operations Manager in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Digital Operations Manager role. Highlight your leadership experience and any relevant digital strategy work to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can drive performance and innovation in our team. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've optimised processes or improved customer experiences in previous roles. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jensten
✨Know Your Digital Stuff
Make sure you brush up on the latest digital trends and technologies relevant to the role. Be ready to discuss how you've used data-driven decision-making in your previous roles, as this will show your passion for optimising digital processes.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and managed teams in the past. Think about specific situations where you fostered collaboration and accountability, as this will demonstrate your ability to lead a talented team effectively.
✨Be Ready to Discuss Performance Metrics
Since the role involves utilising Management Information (MI), come prepared with insights on how you've improved efficiency and achieved performance targets in previous positions. This will highlight your analytical skills and focus on results.
✨Engage with Stakeholders
Think about how you've worked with different stakeholders in the past. Be ready to share experiences where you successfully communicated and collaborated with others to drive business development strategies, as this is key for the role.
