At a Glance
- Tasks: Build strong client relationships and provide expert support in commercial insurance.
- Company: Join a supportive team at Martin Insurance Services, part of the Jensten Group.
- Benefits: Enjoy 27 days annual leave, flexible benefits, and professional development support.
- Other info: Experience using Acturis is advantageous; CII qualifications are a plus.
- Why this job: Make a real impact in a close-knit team while advancing your insurance career.
- Qualifications: Strong commercial insurance knowledge and excellent client service skills required.
The predicted salary is between 30000 - 40000 € per year.
Ready to take the next step in your insurance career? Martin Insurance Services (part of the Jensten Group) is on the lookout for a Senior Commercial Account Handler to join our supportive and expert team in Rochester. While Jensten has recently celebrated reaching the exciting milestone of 1,000 employees, our Rochester office offers the best of both worlds – a close‑knit, collaborative team of just four people where your contribution truly makes an impact.
In this role, you’ll build strong relationships with valued clients, providing expert support across a broad range of Commercial insurance products to organisations spanning a variety of sectors.
Key objectives & responsibilities:
- Providing professional and technical support to the Branch Director
- Managing day‑to‑day client enquiries, responding promptly and delivering a high level of service
- Obtaining new business quotations, arranging cover, and checking policy documentation for accuracy before issuing to clients or liaising with insurers
- Processing mid‑term adjustments and quarterly declarations efficiently and accurately
- Negotiating renewals and inviting terms for allocated client portfolios
- Maintaining accurate and up‑to‑date client records, ensuring all risks on cover reflect correct sums insured, perils, excesses, extensions, and exclusions
- Liaising with insurers on claims queries and updates
About You:
As a Commercial Account Handler, you will bring strong commercial insurance knowledge and a proven track record of delivering excellent client service. You will have strong diary management skills, be able to plan and organize effectively and work to deadlines. Being a team player is also essential as you will work closely with the Branch Director and other team members to service a range of policies.
Other skills/requirements:
- CII Qualifications, or desire to work towards these (not essential)
- Experience using Acturis (advantageous)
Rewards & Benefits:
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our excellent pension scheme (5% employer matched contribution)
- Flex‑benefits – A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Professional qualification study support relevant to your role and career
- Perks at work – amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme – up to 5 days annually
Senior Account Handler in Rochester employer: Jensten
At Martin Insurance Services, part of the Jensten Group, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work environment in our Rochester office. With a close-knit team of just four, you will have the opportunity to make a significant impact while enjoying a range of benefits including generous annual leave, professional development support, and flexible perks tailored to your needs. Join us to advance your career in a role that values your contributions and promotes meaningful relationships with clients across diverse sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Handler in Rochester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Senior Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Martin Insurance Services and understanding their values and services. Tailor your answers to show how your experience aligns with their needs, especially in providing excellent client service and managing commercial insurance products.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in diary management and teamwork will benefit the close-knit team at the Rochester office. A confident and clear presentation of your abilities can make all the difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our supportive culture at Martin Insurance Services.
We think you need these skills to ace Senior Account Handler in Rochester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Handler role. Highlight your commercial insurance knowledge and any relevant experience that shows you can deliver excellent client service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining our team at Martin Insurance Services. Share specific examples of how you've built strong client relationships in the past, as this is key for us.
Showcase Your Team Spirit:Since we’re a close-knit team, it’s important to show us that you’re a team player. Mention any experiences where you collaborated with others to achieve a common goal. We love seeing how you can contribute to our supportive culture!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at Jensten
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the key products and services that Martin Insurance Services offers, and be ready to discuss how your experience aligns with their needs. This will show that you're not just interested in the role, but that you’re genuinely invested in the company.
✨Showcase Your Client Service Skills
Since this role involves building strong relationships with clients, prepare examples of how you've delivered excellent client service in the past. Think about specific situations where you went above and beyond to meet a client's needs, as this will demonstrate your commitment to providing top-notch support.
✨Be a Team Player
Highlight your ability to work collaboratively within a small team. Share experiences where you’ve successfully worked alongside colleagues to achieve common goals. This is particularly important for a close-knit team like the one at the Rochester office, so make sure to convey your enthusiasm for teamwork.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, the types of clients they work with, or opportunities for professional development. Asking questions shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.
