At a Glance
- Tasks: Lead and support the onboarding of new franchise offices, ensuring operational success from day one.
- Company: Join Jensten, a top UK insurance intermediary group focused on people and client success.
- Benefits: Enjoy competitive salary, 27 days leave, flexible benefits, and professional development support.
- Other info: Be part of a dynamic team driving meaningful improvements in a fast-paced industry.
- Why this job: Make a real impact by helping others succeed in a collaborative and supportive environment.
- Qualifications: Strong communication, problem-solving skills, and experience in leadership or operational roles.
The predicted salary is between 40000 - 50000 £ per year.
At Jensten, we’re passionate about helping people succeed. As our Network Onboarding Manager, you’ll play a pivotal role in supporting the growth of our franchise network, ensuring every new office is set up for success from day one. This is a highly visible role where you’ll combine operational excellence with genuine people leadership. You’ll be naturally curious about how things can be done better, skilled at bringing people together to achieve common goals, caring in the way you support colleagues and stakeholders, and bold enough to challenge processes and drive meaningful improvements.
Leading a small team of Onboarding Executives, you’ll oversee the end-to-end onboarding journey, creating a seamless experience for our franchise partners and ensuring every office is fully operational, compliant and ready to thrive from the moment they go live. You’ll be joining a collaborative and supportive business where ideas are welcomed, development is encouraged, and people genuinely care about making a difference.
Some Key Objectives & Responsibilities Will Include:
- Leading, coaching and supporting a small team of Onboarding Executives
- Setting clear objectives and providing regular feedback and development opportunities
- Managing resource planning to meet business demand and onboarding priorities
- Developing and continuously improving onboarding processes, governance, reporting and tracking
- Building strong relationships with stakeholders and driving accountability for key milestones and deadlines
- Ensuring all operational, compliance, IT and business readiness requirements are met ahead of launch
- Proactively managing risks and resolving challenges before they impact delivery
- Championing best practice and continuously improving the way we support our franchise network
- Monitoring onboarding performance and sharing insights to help drive better outcomes
About You:
As our Network Onboarding Manager, you’ll be someone who enjoys bringing structure to complexity and helping others succeed. You’ll have strong communication and problem‑solving skills and be confident working with a variety of stakeholders to achieve successful outcomes. You’ll be naturally curious, always looking for ways to improve processes and enhance experiences. You’ll combine strong organisational skills with the confidence to make decisions, challenge constructively and drive progress when obstacles arise.
You’ll Also Be Or Have:
- Strong stakeholder management and influencing skills
- Excellent project management, planning and organisational abilities
- A proactive, solution‑focused mindset
- Confidence making decisions and taking ownership of outcomes
- The ability to manage multiple priorities in a fast‑paced environment
- A continuous improvement mindset and the confidence to drive change
- Experience in operational delivery, onboarding, implementation or mobilisation roles (desirable)
- Insurance experience (advantageous)
- Proven leadership experience from a supervisory or management role (Ideal)
Rewards & Benefits:
- Competitive salary with annual pay review and bonus scheme
- 27 days annual leave (including your birthday off and an additional day for a religious holiday of your choice), plus bank holidays
- Pension scheme with 5% employer‑matched contributions
- Flexible benefits package tailored to your needs
- Group Life Assurance cover
- Fully paid 3 months' maternity, paternity and adoption leave
- Professional qualification and study support relevant to your role
- Access to “Perks at Work” – discounts on cinema tickets, dining, retail and more
- Holiday purchase scheme – buy up to 5 additional days per year
About Us:
Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit. Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking – while Product & Distribution will unite Jensten’s market‑leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners. Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide. Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold. We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
Network Onboarding Manager employer: Jensten
Jensten is an excellent employer that fosters a dynamic work environment in Colchester, where you can thrive as a Hybrid Commercial Insurance Account Executive. With a strong emphasis on professional development and a generous benefits package including 27 days of annual leave, the company values your expertise and encourages growth within the commercial insurance sector. Join a team that prioritises collaboration and innovation, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Network Onboarding Manager
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jensten). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jensten. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Network Onboarding Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jensten.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jensten. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jensten
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jensten to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jensten, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jensten's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
