At a Glance
- Tasks: Support and grow client relationships while providing tailored insurance solutions.
- Company: Join NCinsurance, part of the innovative Jensten Group, with a friendly culture.
- Benefits: Receive excellent training, career progression, and competitive salary.
- Other info: Dynamic environment with opportunities for growth within a leading independent broking group.
- Why this job: Make a real impact in the insurance sector while developing your skills.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 28800 - 48000 £ per year.
The Role
NCinsurance, now proudly part of the Jensten Group, are looking for a motivated individual ready to progress their career in insurance as an Account Handler at our friendly Gateshead office. You'll play a key role in supporting and growing a commercial book, by assisting and building strong relationships with our Account Executives, clients and trusted insurers.
Other key responsibilities include:
- Presenting tailored insurance and risk management solutions to secure renewals and win new business
- Supporting team performance through regular communication, raising concerns early and offering solutions
- Identifying cross-sell and up-sell opportunities
- Making effective use of leads and developing new approaches to increase quote volume
- Achieving or exceeding agreed targets for quotes, sales and income across various marketing channels
- Developing a clear understanding of each client's needs, risks and approach to insurance
- Ensuring compliance with internal processes, excellent customer service standards and FCA regulations
About You
As an Account Handler at NCinsurance, you'll be someone with strong communication skills, attention to detail and a desire to grow within the insurance sector. We'll support you with excellent training, development opportunities and long-term career progression—both within Northern Counties and across the wider Jensten Group.
We're looking for someone who has:
- Experience of account management in insurance, preferably in commercial
- Relevant qualifications such as Cert CII, or the ambition to work towards them
- A confident telephone manner and the ability to build strong relationships
- Drive, curiosity and a passion for learning
- Strong organisational skills with the ability to multitask and maintain accurate system records
About Us:
With a proud history and deep roots in the communities we serve, NCinsurance has long been recognised for delivering trusted, personal and local insurance advice. Now part of the Jensten Group, we continue that legacy while benefitting from the scale, expertise and opportunities of one of the UK's largest independent broking groups.
Jensten launches in 2018 and is now one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £650m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.
We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.
Account Handler in Gateshead employer: Jensten
Jensten is an excellent employer that fosters a dynamic work environment in Colchester, where you can thrive as a Hybrid Commercial Insurance Account Executive. With a strong emphasis on professional development and a generous benefits package including 27 days of annual leave, the company values your expertise and encourages growth within the commercial insurance sector. Join a team that prioritises collaboration and innovation, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler in Gateshead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Handler role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a short, snappy introduction about yourself and what you bring to the table. Make it memorable and tailored to the insurance sector.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're keen and professional. Plus, it keeps you on their radar as they make their decision.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Account Handler in Gateshead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Handler role. Highlight your experience in account management and any relevant qualifications, like Cert CII, to show us you’re the right fit!
Show Off Your Communication Skills:Since strong communication is key in this role, let your personality shine through in your application. Use clear and engaging language to demonstrate how you can build relationships with clients and colleagues.
Highlight Your Organisational Skills:We love a candidate who can multitask! Share examples of how you've managed multiple priorities in the past, especially in a fast-paced environment like insurance. This will show us you can keep everything on track.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Jensten
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge, especially around commercial account management. Familiarise yourself with common terms and concepts, as well as the specific services offered by NCinsurance. This will help you speak confidently about how you can contribute to their team.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've successfully built relationships in previous roles. This will demonstrate your ability to connect with clients and colleagues alike.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing client expectations or identifying cross-sell opportunities. Think through some scenarios in advance and be ready to discuss your thought process and solutions. This shows your problem-solving skills and proactive approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if it's the right fit for you.
