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- Tasks: Support the claims team with admin tasks and manage incoming calls.
- Company: Join Jensten, a leading independent broking group in the UK since 2018.
- Benefits: Enjoy competitive salary, 27 days leave, flexible benefits, and amazing work perks.
- Why this job: Be part of a dynamic team in a supportive culture that values your contributions.
- Qualifications: Strong communication skills and attention to detail; insurance experience is a plus.
- Other info: Flexible working options available; hybrid roles in Leeds or Shipley.
The predicted salary is between 28800 - 43200 £ per year.
We’re committed to delivering outstanding service to our clients—and that starts with having the right people in place. We’re currently looking for a detail-oriented and proactive Claims Administrator to join our growing team in Leeds.
About the Role
As a Claims Administrator, you’ll play a vital role in supporting our claims team by ensuring the smooth and efficient handling of administrative tasks. You’ll be the first point of contact for incoming calls, maintain accurate records, and help facilitate the claims process from start to finish.
Key Responsibilities
- Provide day-to-day administrative support to the claims team
- Log and record claims using internal and external systems
- Handle incoming calls and complete Data Protection checks
- Maintain strong working relationships with Claims Adjusters
- Keep accurate and up-to-date records of all claims activity
What We’re Looking For
- Strong communication and organisational skills
- A customer-focused approach with attention to detail
- Ability to work effectively as part of a team
- Familiarity with claims processes or insurance administration is a plus
- Comfortable using software platforms and managing data
We are open to full or part-time applications, and candidates can be based hybrid to either our Leeds or Shipley offices.
Rewards & Benefits:
- Competitive salary with an annual pay review and bonus scheme.
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our excellent pension scheme (5% employer matched contribution)
- Flex-benefits - A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Perks at work - amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme - up to 5 days annually
About Us:
Launched in 2018, Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition, we now place over £650m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms. We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition, and expertise to stand out, but the people, culture, and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too. And that is why you should join us!
Claims Administrator employer: Jensten
Contact Detail:
Jensten Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Administrator
✨Tip Number 1
Familiarise yourself with the claims process and insurance administration. Understanding the basics will not only help you in the role but also impress us during your interactions.
✨Tip Number 2
Practice your communication skills, especially over the phone. As the first point of contact, being able to convey information clearly and professionally is crucial.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed data or records in previous roles. We value attention to detail, so be ready to discuss this.
✨Tip Number 4
Network with professionals in the insurance industry. Engaging with others can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Claims Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Claims Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles or customer service. Emphasise your organisational skills and any familiarity with claims processes or insurance administration.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Claims Administrator position, focusing on your attention to detail and communication skills.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Jensten
✨Showcase Your Communication Skills
As a Claims Administrator, strong communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Practice answering common interview questions with clarity and confidence.
✨Highlight Your Organisational Abilities
This role requires excellent organisational skills. During the interview, share examples of how you've successfully managed multiple tasks or projects in the past. Discuss any tools or methods you use to stay organised and efficient.
✨Demonstrate Customer Focus
Since the role involves interacting with clients, it's important to show that you have a customer-focused approach. Prepare to discuss situations where you've gone above and beyond to assist a customer or resolve an issue.
✨Familiarise Yourself with Claims Processes
While familiarity with claims processes is a plus, showing a willingness to learn can also impress interviewers. Research basic claims administration concepts and be ready to discuss how you would approach learning new systems and processes.
