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- Tasks: Manage personal lines insurance accounts and assist customers with renewals and new business.
- Company: Join Jensten, one of the UK's largest independent broking groups with a vibrant culture.
- Benefits: Hybrid working, career progression, training, and a supportive team environment.
- Why this job: Kickstart your insurance career in a dynamic role with real growth opportunities.
- Qualifications: Desire to learn about insurance and strong communication skills are essential.
- Other info: Be part of an exciting team focused on delivering excellence in insurance.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a motivated individual looking to start or progress their career within insurance as an Account Manager within the personal lines team. You will be based at our Leeds office, moving to hybrid working once settled in. Reporting to the Team Manager, the main purpose of the role is to work on our Personal Lines book of business, ensuring our existing customers renew and offering them assistance where needed, as well as maximising opportunities to grow the customer base further.
Responsibilities:
- Offer and present insurance solutions including insurance policies and other risk management solutions, with purpose to secure renewal and/or new business.
- Assist in team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions.
- Identify and pursue cross-selling, up-selling and similar opportunities.
- Utilise all leads provided to you by the company and develop new and efficient ways to increase the quote volume.
- Achieve or exceed agreed volume of Quotes/Sales/Income generated from all marketing sources including own personal prospecting activity.
- Understand client’s business operations, opportunities and risks and their approach to risk management and insurance.
- Ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA.
About you:
As one of our Account Handlers, you’ll have excellent communication and written skills with a keen eye for detail. You will be the type of person who wants to constantly develop, and you can expect fantastic career progression, training & development within the role and Insurance Industry in general. You will also be or have:
- Understanding of insurance or desire to start a career in.
- Customer service experience within an office environment is highly desirable.
- Relevant qualifications (e.g Cert CII) or desire to work towards.
- Excellent telephone manner, being able to network & build working relationships easily.
- Drive and genuine passion to learn and develop within Insurance.
- Able to use initiative and can multi-task, updating relevant systems and admin.
About Us:
Launched in 2018, Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place nearly £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms. We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and Benefits, making Jensten Group a fantastic place to work, learn and grow.
Personal Lines Account Manager in Baildon employer: Jensten
Contact Detail:
Jensten Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Lines Account Manager in Baildon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a short, snappy introduction about yourself and your passion for insurance. Make it memorable so they think of you when opportunities arise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're keen and professional. Plus, it keeps you on their radar as they make their decision.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from motivated candidates. It shows initiative and gives you a better chance of standing out in the crowd. Don’t miss out on the opportunity to join our awesome team!
We think you need these skills to ace Personal Lines Account Manager in Baildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Personal Lines Account Manager role. Highlight any customer service experience and your understanding of insurance, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the insurance industry and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your written application is clear, concise, and free of errors. This will demonstrate your attention to detail, which we value highly at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Jensten
✨Know Your Insurance Basics
Before the interview, brush up on your insurance knowledge, especially personal lines. Understand common policies and risk management solutions. This will help you confidently discuss how you can assist customers with their needs.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider role-playing common interview questions with a friend to refine your responses and ensure you come across as personable and professional.
✨Demonstrate Your Customer Service Experience
Be ready to share specific examples from your past roles where you provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond to meet client needs, as this will resonate well with the interviewers.
✨Express Your Desire to Learn and Grow
Make it clear that you're eager to develop your career in insurance. Discuss any relevant qualifications you have or are willing to pursue, like Cert CII, and express your enthusiasm for the training and development opportunities offered by the company.
