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For Companies At a Glance
- Tasks: Engage with clients, renew policies, and identify new business opportunities.
- Company: Join Jensten Group, a leading independent insurance broker in the UK.
- Benefits: Enjoy hybrid working, competitive salary, 27 days leave, and great perks.
- Why this job: Be part of a supportive culture with fantastic career progression and training.
- Qualifications: Experience in insurance, excellent communication skills, and a passion for learning.
- Other info: Work in a dynamic team focused on delivering insurance excellence.
The predicted salary is between 28800 - 43200 £ per year.
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The role
We’re now looking for a motivated and experienced Account Manager, to join the team here at Packett\’s, who are part of Jensten Group. You’ll be based at our Shipley office, and we offer hybrid working options once settled into the role. Reporting to the Commercial Manager, the main purpose of the role is to work closely with our existing clients and Account Executives, helping to renew and offer assistance, as well as maximising opportunities to increase the book of business. Our customers are made up of long-standing clients who have a strong relationship with us, and it’s a mixture of Commercial General Insurance mainly for SME’s. Some key objectives & responsibilities will include:
- Offer and present insurance solutions including insurance policies and other risk management solutions, with purpose to secure renewal and/or new business. To assist in team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions.
- Identify and pursue cross-selling, up-selling and similar opportunities. Utilise all leads provided to you by the company and develop new and efficient ways to increase the quote volume.
- Achieve or exceed agreed volume of Quotes/Sales/Income generated from all marketing sources including own personal prospecting activity.
- To understand client’s business operations, opportunities and risks and their approach to risk management and insurance.
- To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA
The role
We’re now looking for a motivated and experienced Account Manager, to join the team here at Packett\’s, who are part of Jensten Group. You’ll be based at our Shipley office, and we offer hybrid working options once settled into the role. Reporting to the Commercial Manager, the main purpose of the role is to work closely with our existing clients and Account Executives, helping to renew and offer assistance, as well as maximising opportunities to increase the book of business. Our customers are made up of long-standing clients who have a strong relationship with us, and it’s a mixture of Commercial General Insurance mainly for SME’s. Some key objectives & responsibilities will include:
- Offer and present insurance solutions including insurance policies and other risk management solutions, with purpose to secure renewal and/or new business. To assist in team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions.
- Identify and pursue cross-selling, up-selling and similar opportunities. Utilise all leads provided to you by the company and develop new and efficient ways to increase the quote volume.
- Achieve or exceed agreed volume of Quotes/Sales/Income generated from all marketing sources including own personal prospecting activity.
- To understand client’s business operations, opportunities and risks and their approach to risk management and insurance.
- To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA
About You
As one of our Account Managers, you’ll have excellent communication and written skills with a keen eye for detail. You will be the type of person who wants to constantly develop, and you can expect fantastic career progression, training & development within the role and Insurance Industry in general. You will also be or have:
- Good general insurance background and knowledge – especially in Commercial Insurance
- Relevant qualifications (e.g Cert CII) or working towards
- Great customer service skills
- Excellent telephone manner, being able to network & build working relationships easily
- Drive and genuine passion to learn and develop within Insurance
- Worked in a similar role previously, with experience of working with Insurers and clients
- Able to use initiative and can multi-task, updating relevant systems and admin
- Acturis systems knowledge & experience (ideally)
Rewards & Benefits
When you join us,you can expecta supportive cultureandanattractive range ofrewards and benefitswhich include:
- Competitive salary with an annual pay review and bonus scheme.
- Flexibility with Hybrid working options (3 in the office and 2 from home once settled in)
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our excellent pension scheme (5% employer matched contribution)
- Flex-benefits- A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover- a massive X4 of salary
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Professional qualification study support relevant to your role and career
- Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme- up to 5 days annually
About Us:
Launched in 2018 Jensten is one of the UK\’s largest independent broking groups. Growing organically and through strategic acquisition we now place over £650m GWP into the market via our retail insurance broking, Lloyd\’s and London Market broking, and specialist underwriting arms.
We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.
And that is why you should join us!
Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Insurance
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Account Manager employer: Jensten
Contact Detail:
Jensten Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly Commercial General Insurance. Understanding the nuances of this sector will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the insurance field, especially those who work in account management. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about job openings.
✨Tip Number 3
Prepare to discuss your previous experience in account management and how it relates to the role at Jensten. Be ready to share specific examples of how you've successfully managed client relationships and driven business growth.
✨Tip Number 4
Research Jensten Group and their approach to client relationships. Understanding their values and culture will allow you to tailor your conversations and show how you can contribute to their goals as an Account Manager.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and commercial insurance. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of client relationships. Mention specific examples of how you've successfully managed accounts or increased business in previous roles.
Highlight Relevant Qualifications: If you have qualifications like Cert CII or similar, make them prominent in your application. This shows your commitment to professional development and aligns with the expectations of the role.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to build relationships and effectively communicate with clients and colleagues.
How to prepare for a job interview at Jensten
✨Know Your Insurance Basics
Make sure you brush up on your general insurance knowledge, especially in Commercial Insurance. Be prepared to discuss different types of policies and risk management solutions that are relevant to SMEs.
✨Demonstrate Relationship Building Skills
Since the role involves working closely with long-standing clients, be ready to share examples of how you've successfully built and maintained client relationships in the past.
✨Showcase Your Communication Skills
Excellent communication is key for an Account Manager. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as this will be crucial in your interactions with clients and colleagues.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of specific scenarios where you've identified cross-selling or up-selling opportunities and how you approached them.
