Technical Data Business Analyst

The role involves working in the JenTech Division within the Data & Technology team, reporting to the IT Director. The main purpose is to translate business needs into precise, data-aligned requirements for engineers and data scientists across five strategic workstreams: Data Quality, Fabric Lakehouse, Machine Learning, AI & Natural Language Query, and Organisation & Governance.

Key objectives & responsibilities include:

• Elicit, document, and validate data requirements from business stakeholders across Retail, Underwriting, Digital, and central functions.
• Translate business needs into technical specifications for Fabric Lakehouse pipelines, data models, Power BI dashboards, and ML feature engineering.
• Act as the primary interface between business users (branch managers, operations leads, underwriting, Digital team) and technical delivery teams.
• Communicate programme progress, data quality findings, and change impacts to non-technical stakeholders in clear, accessible language.
• Define ML-readiness thresholds per product and data field in collaboration with the Head of Data and Data Science Lead.
• Analyse data quality scorecards and translate findings into actionable remediation plans with named entity-level accountability.
• Work directly with strategic partner delivery teams on Lakehouse build, BI development, and data engineering requirements.
• Review partner deliverables against agreed specifications and acceptance criteria.
• Maintain the programme’s requirements documentation, data dictionaries, and process maps as living artefacts.
• Produce user stories, functional specifications, and test scripts for each delivery sprint.

As a Technical Data Business Analyst, you should have strong teamwork ethic, communication, and collaborative skills with a keen eye for detail. You should be self-directed and comfortable operating with limited supervision in a fast-paced programme environment. You will also have:

• Experience as a Business Analyst in a data, analytics, or BI environment.
• Experience as a Business Analyst ideally in the Insurance or Financial Services industry.
• Strong understanding of relational databases, SQL, and data modelling concepts.
• Familiarity with BI tools (Power BI preferred) and dashboard requirements definition.
• Ability to read and interpret data schemas, data dictionaries, and pipeline documentation.
• Competence in requirements management tools and documentation standards (user stories, functional specs, acceptance criteria).
• Strong facilitation skills for workshops, process mapping, and stakeholder interviews.
• Analytical rigour — able to interrogate data quality issues and translate findings into structured remediation plans.
• Hands-on experience with Microsoft Fabric, Azure Data Factory, or Databricks (ideally).
• Exposure to machine learning concepts — feature engineering, model validation, scoring pipelines (ideally).
• Familiarity with Acturis, Applied Systems, or other insurance policy administration systems (ideally).

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• Competitive salary with an annual pay review and bonus scheme.
• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays.
• Auto enrolment into our excellent pension scheme (5% employer matched contribution).
• Flex-benefits - A range of flexible benefits to choose from, that are most important to you.
• Group Life Assurance cover - a massive X4 of salary.
• 3 months Maternity, Paternity & Adoption leave all fully paid.
• Professional qualification study support relevant to your role and career.
• Perks at work - amazing discounts on cinema tickets, meals out, luxury items etc.
• Holiday purchase scheme - up to 5 days annually.

Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit. Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other.