Insurance Advisor: Renewals & Client Service Specialist in Sutton Coldfield
Insurance Advisor: Renewals & Client Service Specialist

Insurance Advisor: Renewals & Client Service Specialist in Sutton Coldfield

Sutton Coldfield Full-Time 30000 - 40000 £ / year (est.) No home office possible
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Jensten Group

At a Glance

  • Tasks: Help clients with insurance renewals and provide exceptional customer service.
  • Company: A leading insurance intermediary group focused on client and employee satisfaction.
  • Benefits: 27 days annual leave, pension scheme, and flexible benefits.
  • Other info: Opportunity to pursue CII qualifications and grow your career.
  • Why this job: Join a supportive team and make a difference in clients' lives.
  • Qualifications: Strong communication skills and proficiency in Microsoft Office required.

The predicted salary is between 30000 - 40000 £ per year.

A leading insurance intermediary group is seeking an Insurance Advisor in Sutton Coldfield. This role involves assessing customer needs, maximizing renewal retention, and delivering top-notch customer service.

Candidates should possess:

  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office
  • A desire to pursue CII qualifications

Benefits include:

  • 27 days annual leave
  • A pension scheme
  • Flexible benefits

The company is known for its commitment to client and employee satisfaction.

Insurance Advisor: Renewals & Client Service Specialist in Sutton Coldfield employer: Jensten Group

As a leading insurance intermediary group, we pride ourselves on fostering a supportive and dynamic work environment in Sutton Coldfield. Our commitment to employee satisfaction is reflected in our generous benefits package, including 27 days of annual leave and a pension scheme, alongside ample opportunities for professional growth through CII qualifications. Join us to be part of a team that values exceptional customer service and invests in your future.
Jensten Group

Contact Detail:

Jensten Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Insurance Advisor: Renewals & Client Service Specialist in Sutton Coldfield

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching common questions for Insurance Advisors. Practice your responses, focusing on how you assess customer needs and maximise retention. We want you to shine when it comes to showcasing your skills!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a thank-you email to express your appreciation and reiterate your interest in the role. It shows professionalism and keeps you fresh in their minds.

✨Tip Number 4

Apply through our website for the best chance at landing that Insurance Advisor role. We make it easy for you to showcase your skills and experience directly to the hiring team. Let’s get you that job!

We think you need these skills to ace Insurance Advisor: Renewals & Client Service Specialist in Sutton Coldfield

Customer Needs Assessment
Renewal Retention Strategies
Customer Service Excellence
Written Communication Skills
Verbal Communication Skills
Proficiency in Microsoft Office
CII Qualifications Pursuit
Client Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer service and insurance. We want to see how you've assessed customer needs and maximised retention in previous roles, so don’t hold back!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re passionate about the role. We love seeing genuine enthusiasm for helping clients.

Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any relevant qualifications. If you're pursuing CII qualifications, let us know! It shows your commitment to professional growth.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Jensten Group

✨Know Your Stuff

Make sure you understand the insurance industry, especially the role of an Insurance Advisor. Brush up on common terms and concepts related to renewals and customer service. This will help you answer questions confidently and show that you're genuinely interested in the field.

✨Showcase Your Communication Skills

Since strong written and verbal communication skills are key for this role, prepare examples from your past experiences where you effectively communicated with clients or colleagues. Practise articulating your thoughts clearly and concisely, as this will be crucial during the interview.

✨Demonstrate Customer Focus

Think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you assess customer needs and ensure satisfaction. This will highlight your commitment to delivering top-notch service, which is what the company values.

✨Prepare for CII Qualifications Discussion

Since there's a desire for candidates to pursue CII qualifications, be prepared to discuss your plans for professional development. Show enthusiasm for learning and how these qualifications can enhance your ability to serve clients better. This will demonstrate your long-term commitment to the role.

Insurance Advisor: Renewals & Client Service Specialist in Sutton Coldfield
Jensten Group
Location: Sutton Coldfield
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