At a Glance
- Tasks: Lead onboarding for new franchise partners, ensuring they thrive from day one.
- Company: Join Jensten, a top UK insurance intermediary known for its supportive culture.
- Benefits: Enjoy competitive salary, 27 days leave, flexible benefits, and professional development support.
- Other info: Remote role with travel opportunities and excellent career growth potential.
- Why this job: Make a real impact by enhancing onboarding experiences and supporting franchise success.
- Qualifications: Experience in regulated environments and strong leadership skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
At Jensten, we are looking to recruit a Business Onboarding Manager. We're passionate about helping people succeed. As our Business Onboarding Manager, you'll play a pivotal role in supporting the growth of our franchise network, ensuring every new business is set up for success from day one.
Leading a small team of Onboarding Executives, you'll oversee the end-to-end onboarding journey, creating a seamless experience for our new franchise partners and ensuring every business is fully operational, compliant and ready to thrive from the moment they go live. This is a highly visible role where you'll combine operational excellence with genuine people leadership. You'll be naturally curious about how things can be done better, skilled at bringing people together to achieve common goals, caring in the way you support colleagues and stakeholders, and bold enough to challenge processes and drive meaningful improvements. This is a remote role but with regular travel to our Network or Jensten offices across the UK.
Key Objectives & Responsibilities
- Leading, coaching and supporting a small team of Onboarding Executives
- Managing resource planning to meet business demand and onboarding priorities
- Developing and continuously improving onboarding processes, governance, reporting and tracking
- Building strong relationships with stakeholders and driving accountability for key milestones and deadlines
- Meeting with new franchise owners face to face to discuss onboarding requirements and track progress
- Ensuring all operational, compliance, IT and business readiness requirements are met ahead of launch day
- Monitoring onboarding performance and sharing insights to help drive better outcomes
About You
As our Business Onboarding Manager, you will have experience working within a regulated environment and a strong understanding of governance and compliance. You'll be a confident communicator with excellent stakeholder management, problem-solving and analytical skills, able to use data to inform decisions and drive improvements. Naturally curious and solutions-focused, you'll be passionate about enhancing processes and delivering a great onboarding experience. Experience within professional services, insurance, financial services or a similar regulated industry would be advantageous.
You’ll also be or have:
- Proven leadership experience from a supervisory or management role (ideal)
- Excellent project management, planning and organisational abilities
- Confidence making decisions and taking ownership of outcomes
- The ability to manage multiple priorities in a fast-paced environment
- Experience in operational delivery, onboarding, implementation or mobilisation roles (desirable)
Benefits
- Competitive salary with annual pay review and bonus scheme
- 27 days annual leave (including your birthday off and an additional day for a religious holiday of your choice), plus bank holidays
- Pension scheme with 5% employer-matched contributions
- Flexible benefits package tailored to your needs
- Group Life Assurance cover
- Fully paid 3 months' maternity, paternity and adoption leave
- Professional qualification and study support relevant to your role
- Access to "Perks at Work" – discounts on cinema tickets, dining, retail and more
- Holiday purchase scheme – buy up to 5 additional days per year
About Us
Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit. Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking- while Product & Distribution will unite Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners. Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide. Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold. We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
Business Onboarding Manager - Insurance in London employer: Jensten Group
At Advanced Insurance, part of the Jensten Group, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work culture in our Swindon office. Our commitment to employee growth is evident through comprehensive training, professional qualification support, and a clear path for career progression within the insurance industry. With competitive salaries, generous benefits, and a focus on work-life balance, including flexible leave options and uncapped commission opportunities, we empower our team to thrive while delivering exceptional service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Business Onboarding Manager - Insurance in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Jensten Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Onboarding Manager - Insurance in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Jensten Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Jensten Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Jensten Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Jensten Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Jensten Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Jensten Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
