At a Glance
- Tasks: Manage client accounts and develop solutions in the insurance sector.
- Company: Join Jensten, a leading UK insurance intermediary group with a people-first approach.
- Benefits: Competitive salary, hybrid working, 27 days leave, and great perks.
- Other info: Exciting growth opportunities and a supportive team culture await you.
- Why this job: Make a real impact in a dynamic environment while growing your career in insurance.
- Qualifications: Experience in insurance and strong customer service skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
The role involves working within the Financial & Professional Risk (FINPRO) division, assisting in the retention of the client portfolio and identifying new development/growth opportunities. Based from our Marlow House office in Central London (flexible with hybrid working options), you’ll look after a book of business that is made up of long-standing Professional Indemnity clients.
Key Responsibilities
- Handling renewals and mid-term adjustments by assessing the risk and claims information held on file, taking additional information from clients and obtaining quotations from insurers.
- Putting forward renewal quotations to customers in a timely manner and chasing for instructions with the view of achieving optimum profitable renewal retention rate and growth within set timescales.
- Dealing with mid-term adjustments.
- Developing and sustaining effective relationships with clients, effectively analysing client needs and developing solutions.
- Responding promptly to client queries and ensuring that all communications with customers and/or insurers or other business contacts are accurately recorded.
- Attending joint visits with the Senior Account Executive.
Qualifications & Requirements
- Insurance background – handling both Retail & Wholesale clients (ideally).
- Professional Indemnity experience (essential).
- Experience as an Account Handler or Executive with a progressive Insurance background.
- Experience of working with insurers and clients.
- Relevant qualifications (e.g. Cert CII) or currently working towards (ideally).
- Great customer service skills.
- Excellent telephone manner, being able to network & build working relationships easily.
- Drive and genuine passion to learn and develop within Insurance.
- Ability to use initiative and can multi-task, updating relevant systems and admin.
- Acturis systems knowledge & experience (ideally).
Rewards & Benefits
- Competitive salary with an annual pay review and bonus scheme.
- Flexibility with hybrid working options (3 days in office and 2 from home once settled in).
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays.
- Auto enrolment into an excellent pension scheme (5% employer matched contribution).
- Flex-benefits – a range of flexible benefits to choose from that are most important to you.
- Group Life Assurance cover – a massive x4 of salary.
- 3 months maternity, paternity & adoption leave all fully paid.
- Professional qualification study support relevant to your role and career.
- Perks at work – amazing discounts on cinema tickets, meals out, luxury items, etc.
- Holiday purchase scheme – up to 5 days annually.
About Us
Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace – combining scale, deep technical expertise and entrepreneurial spirit. Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking, while Product & Distribution will unite Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third-party broking partners.
Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide. Our purpose – “Protecting today, empowering tomorrow” – reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold. We sit in a unique space between large consolidators and local brokers – big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
Account Handler/ Executive- Professional Indemnity (FINPRO) in London employer: Jensten Group
At Jensten Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Central London office with flexible hybrid working options. Our commitment to employee growth is evident through professional qualification support and a range of benefits including generous annual leave, competitive salaries, and unique perks that enhance work-life balance. Join us to be part of a caring and skilled team that values curiosity and boldness, all while making a meaningful impact in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler/ Executive- Professional Indemnity (FINPRO) in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jensten Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jensten Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Account Handler/ Executive- Professional Indemnity (FINPRO) in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jensten Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jensten Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jensten Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jensten Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jensten Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jensten Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
